Operations Excellence Manager

• Feb 2022 - Present

The pharma/health market is changing at a rapid speed influencing the industry for the better. Kurando is turning the patient-value-chain digital, granting instant access to medical services by delivering medication within minutes in to the home.- Collaborated with users, business stakeholders and product team to align, scope and deliver requirements.- Organized, prioritized task backlog, lead refinement and planning meetings for weekly sprints for web and operational teams.- Utilized SQL, Excel and Tableau to retrieve structure and visualize large data for KPI analysis for Clear budget planning. - Worked closely with leadership and operations teams to collect business requirements for development and prioritized a product backlog.- Collaborated with business development, procurement and operations teams to define and create business intelligence reports for strategic decision making. - Facilitated workshops.

Berlin Operations manager

• May 2021 - Feb 2022

Gorillas are a rapidly expanding on demand grocery delivery service. The company reached unicorn status as the fastest start-up ever in Europe after a valuation of 1 Billion within the first 9 months of conception.- Executed planning and performance for largest company division >€150 million revenue.- Lead a team to create & implemented new operating structure which has since become the industry standard.- Optimised peak management platforms co-writing intelligent code and AI implementation saving >€150k in store closures over 2 months.- POC for operational liaison – advising on C-level strategy, customer retention & driving for competitive advantage while increasing NPS.

Shift Coordinator

• Feb 2021 - May 2021

- Lead on executing 3 key market launches of the Bavarian market; a cross-functional project to best position the market’s competitive advantage.- POC for regional managers / department leads.- Team lead responsible for restructuring Munich division.- Shift planning & Operational Management for the Munich region coordinating 750+ employees.- Highest NPS score achieved against any other region.

Logistics Officer

• Jan 2021 - Feb 2021

Owner & Managing Director

• Nov 2018 - Oct 2020

- Responsible for overall direction increasing revenue from $30,000 to 250,000(USD) in the first year of operation.- Lead on fundraising efforts to raise over $10,000 for local charities.- Expanded to a team of 45+ employees consisting of many nationalities whilst heavily focused on providing employment for local talent.- Undertook a comprehensive product and market review; leading to repositioning and streamlining to optimise market re-entry and traction.- Successfully overhauled the business from bankruptcy to the number one trafficked organisation within the industry in under 1 year from takeover.https://www.facebook.com/FootprintsOtres/

Co-Founder & Managing Director

• Aug 2015 - Dec 2018

Frontline is a musically driven events company specialising in medium to large scale creative showcases. Originally founded as a non profit side project, Frontline quickly gained popularity forcing rapid expansion of the project soon becoming a professional company.- Co-Founded company from inception developing a business plan, competitor & market analysis, marketing plan and financial model for investors.- Launched and managed a team of 11 consisting of PR, Marketing, Business Development and Sales strategists.- Scaled company over first year to successful events 2500+ ≤ patrons. - Innovated business through high growth strategic initiatives focusing on new partnerships revenue generation leading to successful exit strategy.- Implemented successful team building initiatives and bonus incentives to increase employee relations and company culture.

Senior Consultant

• Jun 2016 - Oct 2018

- Worked within a 4-person management team executing $20+Million contracts between Liberty, Shell, Caltex, United and Puma just to name a few.- Managed rapid growth initiatives and analysed potential threats by creating robust and scalable processes across the business to provide services in all states of Australia.- Completed systematic updates of all areas of the organization to integrate digital systems, find cost savings, secure existing clients and to enhance the business development process.Ex Electrical is now the largest provider of electrical services for the petroleum network Australia wide.http://exelectricalgroup.com/

Event Coordinator

• Aug 2015 - Jun 2017

The MPG Group (Prince Nightclub and event space) involved a variety of musical events. Most being live concerts of various genres and electronic club weekends. The events ranged from the intimate corporate (50-100 people) to large scale concerts (1200+ people).• Planning, development & execution of events in close cooperation with artists, managements and agencies.• Managing high profile artist booking, contracts and monitoring of marketing campaigns.• Conception and planning of photo and video content.• Building long-term relationships with artists, artist management and external partnerships including PR / media agencies, media partners, sponsors.• Consistent planning, reporting and measurement of budgets and weekly activities.

Special Events Coordinator

• Aug 2014 - Aug 2015

The Yarra Yarra Golf Club is one of the top 10 Sandbelt championship courses within Australia. A world class private golf club, Yarra Yarra is renowned for its private and public events catering up to 2000+ people boasting an array of high profile international clients. https://www.yarrayarra.com.au/cms/

Retail Sales Supervisor

• Oct 2011 - Aug 2014

Part time sales role whilst completing University period.

Area Sales Manager

• Mar 2010 - Jun 2011

Sales And Marketing Associate

• Mar 2009 - Mar 2010