Experience

Liberty Ventures
• Germany
• Venture Capital and Private Equity Principals
• 1 - 100 Employee
• Business Development Manager

  • Sep 2022 - Present


Uber

• Türkiye
• Advertising Services
• 100 - 200 Employee

• Fleet Partner Account Manager

  • Apr 2022 - Sep 2022

  - Design, optimization of processes and strategies for the acquisition, onboarding, and retention of new courier partners - Support in process improvements and logistics of nationwide projects - Participate in new city launches and monitoring the operational processes of the platform for an optimal user experience - Cooperate with internal stakeholders such as Communications, Operations, and Legal - Answer questions by email or by phone and find creative and new solutions that move everyone forward



TIER Mobility

• Germany
• Software Development
• 700 & Above Employee

• myTIER Customer Care Specialist

  • Jul 2021 - Mar 2022

  - Work closely with other departments such as Supply Chain; Product and Project Management- Focus on high-level tickets and escalations- Onboarding and Shadowing Agents on Level 1 Tickets

• Customer Care Agent

  • Jan 2021 - Jul 2021

  - Assisting customers online, and replying to any requests- Provide guidance on communications materials and processes for partners and creators, manage company spokespeople- Strategize and oversee consumer communications programs from messaging development, multi-tier media outreach plan to proactive cooperation with BPO's



Pizza Bulls

• Germany
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Store Manager

  • Sep 2019 - Nov 2020

  - Maintaining order and cleanliness in the workplace and compliance with health and safety requirements - Process card and cash transactions, ensuring that all funds are posted in the till by the end of the shift - Creation and coordination of duty rosters, checking hourly accounts, inventory controls (goods and consumables) - Organization of delivery of goods and orders (receipt, control, counting and storage) - Maintaining order and cleanliness in the workplace and compliance with health and safety requirements - Process card and cash transactions, ensuring that all funds are posted in the till by the end of the shift - Creation and coordination of duty rosters, checking hourly accounts, inventory controls (goods and consumables) - Organization of delivery of goods and orders (receipt, control, counting and storage)