Experience

Car One

• Retail
• 400 - 500 Employee

• IT Manager

  • Sep 2021 - Present

  - Responsible for Digital Transformation. - Develop and lead long-term technological visions. - Salesforce Implementation Sponsor. - Manage the implementation of high impact projects for the company. - Responsible for the definition, prioritization and planning of the Roadmap of the initiatives undertaken by the area. - Budget Management. - Responsible for the operation of the IT area, leading a team that is responsible for the IT infrastructure and the maintenance of all the tools and applications that serve the different business units. - Standardize documentation and internal processes. - Contracting and monitoring of external suppliers such as Software Factories. - Plan, coordinate and execute the preventive maintenance program of the IT infrastructure to keep it running. - Responsible for the Technical Support team and L1 Help Desk. Show less



ITR

• Argentina
• IT Services and IT Consulting
• 200 - 300 Employee

• IT Service Delivery Manager

  • Jul 2018 - Sep 2021

  - Management of multiple projects throughout all phases of their development under different types of methodologies (Traditional and Agile) - Responsible for billing compliance and profitability - Making commercial proposals and project feasibility - Service level control and development of action plans - Team-forming - Evaluate and define the resource training plan - Performance assessments - Management of multiple projects throughout all phases of their development under different types of methodologies (Traditional and Agile) - Responsible for billing compliance and profitability - Making commercial proposals and project feasibility - Service level control and development of action plans - Team-forming - Evaluate and define the resource training plan - Performance assessments



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Sr Project Manager

  • Jan 2016 - Jul 2018

  Project Leader of the evolutionary and corrective maintenance team of Serviclub and Retail applications.L2 Functional Help Desk Leader in Downstream Applications (Commercial and Logistics Management System)People in charge: 20- Generation of SLA's metrics and compliance report.- Responsible for the management and compliance with the imposed methodology (LEAN).- Assist with the planning, analysis and definition of high-level software strategies and solutions through functional knowledge and knowledge of the company, business system and industry.- Generation and monitoring of project plan.- Lead the maintenance and repair of applications according to technical and functional specifications. - Performance assessments. Show less

• Project Manager

  • Jun 2012 - Jan 2016

  Project Leader at Retail, Commercial and Logistics applicationsPeople in charge: 15- Plan and implement all the actions required to implement the application both technically and functionally. - Identify and implement configuration changes for pre-programmed software applications to meet business process requirements. - Define the functional and technical requirements of the application- Lead the creation, execution and documentation of the necessary tests to ensure that an application or technical environment meets performance requirements. Show less

• Sr Business Analyst

  • Jun 2006 - May 2012

  Evolutionary and corrective maintenance of Downstream applications (Retail, Commercial and Logistics)- Survey, preparation of functional designs, definition and execution of test cases, testing, implementation.- Analysis of impact of implementation of requirements.- Requirements management.- Analysis and elaboration of interface documents.- Generation of user manuals.- Definition of use cases.- Definition of requirements for the integration of systems.- Direct communication with Software Factory.- Incident Manager.- Definition and execution of comprehensive test cases.- Post-implementation support. Show less



Tarjeta Vip

• Administrativo

  • Jul 2002 - Jun 2006