Lucas Sequeira
Front Desk Manager at Renaissance Amsterdam Hotel- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Native or bilingual proficiency
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French Limited working proficiency
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German Elementary proficiency
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Spanish Full professional proficiency
Topline Score
Bio
Robert Wittebrood
Lucas was a very positive management trainee, hands on and proactive yet humble while working in the signature venues with our Thai colleagues. In the short time Lucas was with us he showed confidence in his abilities and was engaging with our guests. Wishing him well with his hospitality career!
Thadpol Prabsaenpai
My personal contact with Lucas was always pleasant throughout his time as a trainee in Bangkok. Lucas is a well-liked person. He is highly understanding of different cultures and expectations, thus, enabling him to get on well with the team. During his internship, he demonstrated personal confidence in guest interaction which resulted in many positive commendations. Lucas made himself exemplary of someone who is dedicated and passionate in the hospitality industry. I would not hesitate to recommend him to any position or hotel he is pursuing. I’m certain he will be an asset to the company he works with.
Robert Wittebrood
Lucas was a very positive management trainee, hands on and proactive yet humble while working in the signature venues with our Thai colleagues. In the short time Lucas was with us he showed confidence in his abilities and was engaging with our guests. Wishing him well with his hospitality career!
Thadpol Prabsaenpai
My personal contact with Lucas was always pleasant throughout his time as a trainee in Bangkok. Lucas is a well-liked person. He is highly understanding of different cultures and expectations, thus, enabling him to get on well with the team. During his internship, he demonstrated personal confidence in guest interaction which resulted in many positive commendations. Lucas made himself exemplary of someone who is dedicated and passionate in the hospitality industry. I would not hesitate to recommend him to any position or hotel he is pursuing. I’m certain he will be an asset to the company he works with.
Robert Wittebrood
Lucas was a very positive management trainee, hands on and proactive yet humble while working in the signature venues with our Thai colleagues. In the short time Lucas was with us he showed confidence in his abilities and was engaging with our guests. Wishing him well with his hospitality career!
Thadpol Prabsaenpai
My personal contact with Lucas was always pleasant throughout his time as a trainee in Bangkok. Lucas is a well-liked person. He is highly understanding of different cultures and expectations, thus, enabling him to get on well with the team. During his internship, he demonstrated personal confidence in guest interaction which resulted in many positive commendations. Lucas made himself exemplary of someone who is dedicated and passionate in the hospitality industry. I would not hesitate to recommend him to any position or hotel he is pursuing. I’m certain he will be an asset to the company he works with.
Robert Wittebrood
Lucas was a very positive management trainee, hands on and proactive yet humble while working in the signature venues with our Thai colleagues. In the short time Lucas was with us he showed confidence in his abilities and was engaging with our guests. Wishing him well with his hospitality career!
Thadpol Prabsaenpai
My personal contact with Lucas was always pleasant throughout his time as a trainee in Bangkok. Lucas is a well-liked person. He is highly understanding of different cultures and expectations, thus, enabling him to get on well with the team. During his internship, he demonstrated personal confidence in guest interaction which resulted in many positive commendations. Lucas made himself exemplary of someone who is dedicated and passionate in the hospitality industry. I would not hesitate to recommend him to any position or hotel he is pursuing. I’m certain he will be an asset to the company he works with.
Credentials
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Food Handler's License
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Experience
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Renaissance Amsterdam Hotel
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Netherlands
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Hospitality
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1 - 100 Employee
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Front Desk Manager
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Mar 2023 - Present
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Hotel Not Hotel
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Netherlands
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Hospitality
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1 - 100 Employee
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Assistant Hotel Manager
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Jan 2023 - Jan 2023
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Kempinski Hotel Mall of the Emirates
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United Arab Emirates
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Hospitality
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200 - 300 Employee
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Front Office Supervisor
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Jul 2021 - Dec 2021
• Check-In/Check-Out each guest in a personalized manner; • Welcoming guests and going above and beyond to provide them with a memorable stay; • Contributed to the Hotel’s revenue by upselling over $45,000; • Enrolled over 500 guests into the Hotel's Loyalty Program. • Check-In/Check-Out each guest in a personalized manner; • Welcoming guests and going above and beyond to provide them with a memorable stay; • Contributed to the Hotel’s revenue by upselling over $45,000; • Enrolled over 500 guests into the Hotel's Loyalty Program.
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Hyatt Regency Chicago
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United States
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Hospitality
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100 - 200 Employee
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Front Office Management Intern
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Feb 2019 - Jan 2020
• Check-In/Check-Out; • Welcomed guests and handled their requests; • Supervised Front Desk operations; • Assisted with training new joiners; • Contributed to the Hotel's revenue by upselling over $85,000 (multiple months on the top upsell leaderboard of Hyatt Hotels Corporation); • Enrolled over 3000 guests into the Hotel's Loyalty Program. • Check-In/Check-Out; • Welcomed guests and handled their requests; • Supervised Front Desk operations; • Assisted with training new joiners; • Contributed to the Hotel's revenue by upselling over $85,000 (multiple months on the top upsell leaderboard of Hyatt Hotels Corporation); • Enrolled over 3000 guests into the Hotel's Loyalty Program.
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InterContinental Estoril
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Portugal
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Hospitality
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1 - 100 Employee
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Housekeeping Supervisor
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Sep 2018 - Dec 2018
• Assign guest rooms to housekeeping staff; • Inspect rooms for cleanliness; • Create employee schedules; • Attend mini bar. • Assign guest rooms to housekeeping staff; • Inspect rooms for cleanliness; • Create employee schedules; • Attend mini bar.
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok
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Thailand
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Hospitality
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1 - 100 Employee
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Food & Beverage/Front Office Intern
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Jun 2016 - Dec 2016
Food & Beverage (4 months): • Served as a waiter and had the chance to host; • Dealt with reservations and payments; • Ensured customer satisfaction. Front Office (2 months): • Check-In/Check-Out; • Welcomed and escorted guests; • Handled complaints; • Advised on activities. Food & Beverage (4 months): • Served as a waiter and had the chance to host; • Dealt with reservations and payments; • Ensured customer satisfaction. Front Office (2 months): • Check-In/Check-Out; • Welcomed and escorted guests; • Handled complaints; • Advised on activities.
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Education
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2015 - 2018
Les Roches Global Hospitality Education | Marbella, Spain
Bachelor of Business Administration - BBA, Hospitality Administration/Management
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