Lucas Grahl
Information Technology Infrastructure Analyst at Grupo GSBRU- Claim this Profile
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English Native or bilingual proficiency
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German Elementary proficiency
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Spanish Limited working proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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AWS Academy Graduate - AWS Academy Cloud Foundations
Amazon Web Services (AWS)Jun, 2023- Oct, 2024 -
CCNA: Introduction to Networks
CiscoJun, 2023- Oct, 2024 -
Cybersecurity Essentials
CiscoMar, 2023- Oct, 2024 -
EF SET English Certificate™ 77/100 (C2 Proficient)
EF Standard English Test (EF SET)Mar, 2023- Oct, 2024 -
BUSINESS MODEL CANVAS ESSENTIALS - BMCEPC™
CertiProfFeb, 2023- Oct, 2024 -
ICSI | Certified Network Security Specialist (CNSS)
ICSI (International CyberSecurity Institute), UKOct, 2020- Oct, 2024 -
REMOTE WORK PROFESSIONAL CERTIFICATION RWPC™
CertiProfFeb, 2023- Oct, 2024 -
FUNDAMENTOS NA LEI GERAL DE PROTEÇÃO DE DADOS LGPDF™
CertiProfMay, 2023- Oct, 2024 -
NSE 3 Network Security Associate
FortinetMar, 2023- Oct, 2024 -
NSE 1 Network Security Associate
FortinetFeb, 2023- Oct, 2024 -
NSE 2 Network Security Associate
FortinetMar, 2023- Oct, 2024
Experience
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Grupo GSBRU
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1 - 100 Employee
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Information Technology Infrastructure Analyst
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Jun 2023 - Present
• Develop and implement strategies to enable continuous improvement of IT infrastructure performance, availability, and security. • Install, configure, and maintain network and desktop hardware, software, and peripherals. • Perform advanced troubleshooting to determine root cause of issues and implement resolutions. • Respond promptly to incoming help desk requests, open and close tickets, and update records. • Administering and maintaining Active Directory, managing user accounts, groups, and security policies Show less
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Grupo TTS
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Brazil
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Facilities Services
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1 - 100 Employee
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IT Support Analyst
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Jun 2020 - Jan 2023
• Active Directory Management • Virtualization • Office 365 Management • Manufacturing 4.0 • Installation and configuration of systems and applications in the Cloud • IT budgeting • Installation and maintenance of structured cabling • Configuration of routers and switches • Data security • Installation and maintenance of computers • HelpDesk • Customer service • Installation and configuration of Windows and Linux environments. Responsible for administering and maintaining Active Directory, managing user accounts, groups, and security policies; Worked with server virtualization, using technologies like VMware and Hyper-V to create and manage virtual machines; Performed configuration, monitoring, and support tasks for Office 365; Participated in projects related to digital transformation in the company, implementing advanced solutions and technologies to optimize production processes and improve operational efficiency; Worked with cloud services such as AWS and Azure, performing system and application installation and configuration, as well as data migration to cloud environments; Responsible for estimating costs and budgets for IT projects, considering client requirements; Installed and maintained structured cabling infrastructures; Configured and managed network devices such as routers and switches; Implemented security measures to protect confidential client data, including configuring firewalls, intrusion detection systems, and access policies; Installed, configured, and maintained computers; Provided technical support to users, resolving hardware and software issues, answering questions, and offering guidance on the proper use of systems; Interacted directly with clients, understanding their needs, providing information, and offering appropriate solutions. Show less
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Education
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2019 - 2021
FATEC BAURU
Bachelor's Degree, Computer Networks
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