Chief Technology Officer

• May 2021 - Present

Design the technology strategy and the internal operations tools to make scaling easier and less cumbersome. Design the technology strategy and the internal operations tools to make scaling easier and less cumbersome.

Chief Technology Officer

• Jun 2020 - Present

Project Lead

• Feb 2019 - Mar 2020

Systems Administrator

• Jul 2017 - Oct 2018

Systems Administrator

• Dec 2016 - Jul 2017

Manage, Maintain and Monitor customer and company WAN Fiber networks and other IT services. Manage, Maintain and Monitor customer and company WAN Fiber networks and other IT services.

Senior Technical Support Engineer

• May 2016 - Nov 2016

Supporting Carefusion smart cabinet line sql, server, network and vm troubleshooting Supporting Carefusion smart cabinet line sql, server, network and vm troubleshooting

Network and Security Technician

• Sep 2014 - May 2016

Troubleshoot network related problems Run cable and relocate existing cable Manage camera networks and servers Plan, coordinate, and implement large projects Work with and coordinate contractor projects Replace and update aging equipment Resolve end user issues via ticketing system Troubleshoot burglar alarm, fire alarm, and intercom systems Maintain and deploy Cisco switches and access points Maintain end-user equipment and keep people working (Cisco phones… Show more Troubleshoot network related problems Run cable and relocate existing cable Manage camera networks and servers Plan, coordinate, and implement large projects Work with and coordinate contractor projects Replace and update aging equipment Resolve end user issues via ticketing system Troubleshoot burglar alarm, fire alarm, and intercom systems Maintain and deploy Cisco switches and access points Maintain end-user equipment and keep people working (Cisco phones, computers, ect) Pull wire, terminate, and test Assist Apple department with mobile device troubleshooting and maintenance Show less Troubleshoot network related problems Run cable and relocate existing cable Manage camera networks and servers Plan, coordinate, and implement large projects Work with and coordinate contractor projects Replace and update aging equipment Resolve end user issues via ticketing system Troubleshoot burglar alarm, fire alarm, and intercom systems Maintain and deploy Cisco switches and access points Maintain end-user equipment and keep people working (Cisco phones… Show more Troubleshoot network related problems Run cable and relocate existing cable Manage camera networks and servers Plan, coordinate, and implement large projects Work with and coordinate contractor projects Replace and update aging equipment Resolve end user issues via ticketing system Troubleshoot burglar alarm, fire alarm, and intercom systems Maintain and deploy Cisco switches and access points Maintain end-user equipment and keep people working (Cisco phones, computers, ect) Pull wire, terminate, and test Assist Apple department with mobile device troubleshooting and maintenance Show less

Help Desk Administrator

• Oct 2013 - Jul 2014

Manage Active Directory users and permissions Plan, coordinate, and implement large projects Replace and update aging equipment Attend and setup event equipment and maintain PCI compliance on Point-of-Sale network Resolve end user issues via ticketing system Repair and manage printers Remake workflow procedures for best efficiency and service Participate in an on-call rotation Manage server environment via VMWare ESXI and remote desktop Maintain end-user equipment and… Show more Manage Active Directory users and permissions Plan, coordinate, and implement large projects Replace and update aging equipment Attend and setup event equipment and maintain PCI compliance on Point-of-Sale network Resolve end user issues via ticketing system Repair and manage printers Remake workflow procedures for best efficiency and service Participate in an on-call rotation Manage server environment via VMWare ESXI and remote desktop Maintain end-user equipment and keep people working (Avaya phones, HP computers, etc) Pull wire, terminate, and test Manage purchase orders Show less Manage Active Directory users and permissions Plan, coordinate, and implement large projects Replace and update aging equipment Attend and setup event equipment and maintain PCI compliance on Point-of-Sale network Resolve end user issues via ticketing system Repair and manage printers Remake workflow procedures for best efficiency and service Participate in an on-call rotation Manage server environment via VMWare ESXI and remote desktop Maintain end-user equipment and… Show more Manage Active Directory users and permissions Plan, coordinate, and implement large projects Replace and update aging equipment Attend and setup event equipment and maintain PCI compliance on Point-of-Sale network Resolve end user issues via ticketing system Repair and manage printers Remake workflow procedures for best efficiency and service Participate in an on-call rotation Manage server environment via VMWare ESXI and remote desktop Maintain end-user equipment and keep people working (Avaya phones, HP computers, etc) Pull wire, terminate, and test Manage purchase orders Show less

Hosting Support Rep

• Oct 2011 - Oct 2013

Help customers manage their hosting products Help customers get the correct products and information they need for their business Configure and migrate customer website as they request Manage HTTP, SQL, Exchange, Email, and FTP servers for customers (Windows and Linux) Maintained 98% customer satisfaction rating (minimum 80% Help customers manage their hosting products Help customers get the correct products and information they need for their business Configure and migrate customer website as they request Manage HTTP, SQL, Exchange, Email, and FTP servers for customers (Windows and Linux) Maintained 98% customer satisfaction rating (minimum 80%

Implementation Engineer

• Mar 2011 - Oct 2011

Plan, configure, and deploy network infrastructure to remote sites Schedule and instruct remote techs on how to install equipment Test connections and reprovision if needed Remake workflow procedures for best efficiancy and service Plan, configure, and deploy network infrastructure to remote sites Schedule and instruct remote techs on how to install equipment Test connections and reprovision if needed Remake workflow procedures for best efficiancy and service

Customer Service Representative Ii

• Jun 2009 - Dec 2010

Train and manage 5 - 8 people on overnight shift Configure equipment and deploy to a remote sites Work with remote technicians to install wireless equipment throughout hotels all over the country Test connections and signal strength Provide top tier support to hotel guests Remake workflow procedures for best efficiancy and service Train and manage 5 - 8 people on overnight shift Configure equipment and deploy to a remote sites Work with remote technicians to install wireless equipment throughout hotels all over the country Test connections and signal strength Provide top tier support to hotel guests Remake workflow procedures for best efficiancy and service