Lucas Innocenti

Central Operations Specialist at 99
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Location
São Bernardo do Campo, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency

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Experience

    • Brazil
    • Technology, Information and Internet
    • 700 & Above Employee
    • Central Operations Specialist
      • Jan 2023 - Present

    • Strategy & Planning Specialist
      • Dec 2021 - Jan 2023

      - Restructuring of the S&P area, assisting in the development processes as a whole.- Development and control of OKRs of the food unit. - Member of the team responsible for conducting a study to open a new business unit.- Market study of the main competitors of the new business unit.- PMO for the launch of the new business unit in Brazil.- Responsible for structuring and selecting the pilot cities and the expansion plan of the new business unit in Brazil.

    • Commercial Planning Specialist
      • Jan 2021 - Dec 2021

      - Responsible for structuring national goals of the acquisition team in Brazil.- Responsible for the support of expansion and maintenance of countryside cities in Brazil.- Focal point of the strategy of restaurants acquisition in the company. - Development of a playbook to launch the app in new cities.- Direct team management. (Development of the PDI, follow-up with feedback and the intern mas made permanent)- Creation and maintenance of internal flows and processes

    • Brazil
    • Software Development
    • 700 & Above Employee
    • Commercial Planning Analyst
      • Apr 2020 - Jan 2021

      - Responsible for creating, controlling and tracking internal post sales team goals.- Closing VR of executives and coordinators. - Analysis and reporting of general KPIs for the post sales team.- Responsible for projects involving new products with the interface of several internal areas.- Creation, optimization and automation of internal processes/flows. (Through Tableau, Salesforce and SQL)

    • Commercial Key account Analyst
      • Jun 2019 - Mar 2020

      - Creation, optimization and automation of internal processes/flows.- Responsible for projects involving other internal areas. - Analysis and reporting of general indicators.- Bring improvements to existing problems. (Problem solving)- Responsible for the maintenance and smooth running of the flow of promotions in the area. For example: black friday- Member of the team responsible for structuring the interview process and interviewing 23 new assistants for the area.- Structuring routines for the assistants focused on the main needs of the area.- Opportunity to have an indirect management with a group of assistants. Show less

    • Commercial Key Account Intern
      • Sep 2018 - Jun 2019

      - Weekly report of the main KPI's of the area for the coordination and management.- Support in presentations and general reports.- Relationship with different areas within the company.- Organize all reports and internal processes.- Ensuring the smooth running of the area's processes.

    • Brazil
    • Business Consulting and Services
    • 1 - 100 Employee
    • Digital Market & Sales Analyst
      • Oct 2017 - Feb 2018

      - Create and track the company's Google Adwords campaigns.- Make basic changes to the website using the language of HTML and CSS.- Teach and assist two trainees in the digital marketing processes.- Analyze the flow of information in Google Analytics and Hotjar tools.- Participate in a market research.

    • Finance & Administrative Coordinador
      • Feb 2017 - Oct 2017

      - Direct management of a team- Responsible for the routine of the area, structuring and monitoring the activities of the team- Seek constant improvements in processes- Train senior analysts in processes such as issuing invoices, paying taxes, DOC/TED transfers and issuing/paying slips- Analyze financial planning data and have a critical analysis to make short/medium/long term decisions - Plot the path to achieve the goals stipulated by the director - Invest in the professional and personal growth of trainees and senior analysts Show less

    • Member of Recruta FEI 2017
      • Nov 2016 - Sep 2017

      - Responsible for the social media of the job fair as a whole- Prospect several companies in order to show the purpose of the job fair and sell the participation in it- Learned how to make quick decisions in the midst of a high demand environment that generated a high impact at the job fair- Impact the lives of college students by bringing a connection to the market- Working and depending on the team creating an ideal synergy- Deliver ABC's largest recruitment job fair with a quality and adherence never seen before Show less

    • Finance & Administrative Trainee
      • Oct 2016 - Feb 2017

      - Review contract clauses.- Assist the sales team in the projects pricing.- Produce a monthly financial report to send to the leadership.- Perform the monthly closing, break down all expenses and send the receipts to the accountant.- Have training in cash flow, costs, financial planning, taxes, P&L and project pricing.

Education

  • Saint Paul Business School
    Strategy, Innovation and Disruption
    2021 - 2021
  • The University Center of FEI
    Bachelor of Engineering (B.E.), Industrial Engineering
    2015 - 2020
  • Word of Life Bible Institute
    Theology/Theological Studies
    2014 - 2015

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