Funding Manager/Business Development Manager

• Sep 2017 - Present

• Managing relationships with intermediaries • Acquiring new business and achieving sales targets • Responsibility over service team and daily loan administration tasks • Collection of outstanding instalments and shortfalls • Return premium management in conjunction with Accounts team • Supporting Operations Manager and team at large • Special projects and ad-hoc reporting/analysis as required • Managing relationships with intermediaries • Acquiring new business and achieving sales targets • Responsibility over service team and daily loan administration tasks • Collection of outstanding instalments and shortfalls • Return premium management in conjunction with Accounts team • Supporting Operations Manager and team at large • Special projects and ad-hoc reporting/analysis as required

Warehouse Worker

• Jul 2017 - Oct 2017

Partner

• Nov 2015 - Sep 2017

• Dealing with a diverse customer base, recognising the situation at hand and communicating effectively • Being responsible for coordinating work hours. Self-motivation dictating workplace effectiveness • Dealing with a diverse customer base, recognising the situation at hand and communicating effectively • Being responsible for coordinating work hours. Self-motivation dictating workplace effectiveness

Customer Service Associate/Freight Flow Associate

• Apr 2012 - Aug 2016

• Providing customer service at registers, service desk and on retail floor • Responding to all customer enquiries which included telephone and email • Acquired Mystery shop score of 100% • Assisting in movement and organisation of stock • Assisting with return to vendor operations • Returning stock to floor and assisted in restocking of products as required • Retaining accurate records when processing sales, stock movements and refunds • Ensuring stock was allocated and all required information was accurately recorded • Defusing situations with unsatisfied customers and developing mutually beneficial solutions • Operating high risk machinery with local foot traffic ensuring everyone’s safety • Coordinating recycling incentives, minimising environmental impact and creating financial benefits Show less

Team Leader

• Apr 2009 - Jan 2015

• Responsibility for up to 15 staff members to effectively manage a high traffic outlet • Delegation of roles and break times • Ensuring accurate management of all cash sales • Cash accountability up to $15,000 • Retaining accurate records when processing sales, stock movements and refunds • Ensuring stock was allocated and all required information was accurately recorded • Completed six consecutive Australian Open Events • Responsibility for up to 15 staff members to effectively manage a high traffic outlet • Delegation of roles and break times • Ensuring accurate management of all cash sales • Cash accountability up to $15,000 • Retaining accurate records when processing sales, stock movements and refunds • Ensuring stock was allocated and all required information was accurately recorded • Completed six consecutive Australian Open Events