Lucas Almeida

Business & Sales at Octágora
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Native or bilingual proficiency
  • Francês Elementary proficiency
  • Espanhol Professional working proficiency

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Guillermo Orozco

We worked together to develop the Brazilian market, having successful negotiations and integrations with clients like Clara, Banco BV, Sports.bet, and more. Also, we worked together to evaluate different providers to improve our product. Always with vibrant energy and a customer-centric vision

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Credentials

  • Open Banking: Innovation and Opportunities
    Instituto ProPague
    Sep, 2020
    - Nov, 2024
  • Time Management
    Escola Conquer
    Jul, 2020
    - Nov, 2024
  • Sales and Negotiation
    Escola Conquer
    Jun, 2020
    - Nov, 2024
  • Emotional Intelligence
    Escola Conquer
    May, 2020
    - Nov, 2024

Experience

  • Octágora
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Business & Sales
      • 2023 - Present

      A Octágora é pioneira em Assistência Visual Remota no Brasil, plataforma corporativa de Suporte Visual para atendimento aos clientes, apoio aos técnicos de campo, vistorias e inspeções virtuais remotas. Adotada por grandes corporações, líderes em inovação aberta, a Octágora foi TOP 5 no Ranking 100 Open Startups 2022 na categoria Customer Service, principal plataforma de open innovation da América Latina. A Octágora é pioneira em Assistência Visual Remota no Brasil, plataforma corporativa de Suporte Visual para atendimento aos clientes, apoio aos técnicos de campo, vistorias e inspeções virtuais remotas. Adotada por grandes corporações, líderes em inovação aberta, a Octágora foi TOP 5 no Ranking 100 Open Startups 2022 na categoria Customer Service, principal plataforma de open innovation da América Latina.

  • Truora Inc.
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Development Manager | B2B Background check, Face Match, ID validation, Whatsapp Chatbot
      • 2021 - 2023

      Responsible for generating new business in Brazil. Support for product and technology teams to improve and develop products for Brazilian market. Competitive Analysis. Customer management focusing on upselling. Pipeline and forecast management. Customer performance analysis and KPIs. Structuring sales processes. Responsible for generating new business in Brazil. Support for product and technology teams to improve and develop products for Brazilian market. Competitive Analysis. Customer management focusing on upselling. Pipeline and forecast management. Customer performance analysis and KPIs. Structuring sales processes.

  • PagBank PagSeguro
    • Brazil
    • Financial Services
    • 700 & Above Employee
    • Sales Team Leader | B2B
      • Aug 2020 - Jan 2021

      Management of the direct sales channel of the commercial team composed of 8 account executives ; People, results and KPI’s management; Planning, management and control of the commercial operation; Lead management and sales funnel; Sales team training; Development of the commercial team; Involvement in complex sales team negotiations; Candidate interviews. Management of the direct sales channel of the commercial team composed of 8 account executives ; People, results and KPI’s management; Planning, management and control of the commercial operation; Lead management and sales funnel; Sales team training; Development of the commercial team; Involvement in complex sales team negotiations; Candidate interviews.

  • Stone
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales Team Leader | B2B
      • Jul 2019 - May 2020

      Direct sales channel management of the commercial team composed of 9 sales executives; People management; KPI's management; Management of commercial operations to achieve sales targets; Creation and management of processes and routines; Lead and sales funnel management; Post-sales Management in partnership with the Customer Relationship team; Pricing analysis; Daily monitoring and analysis of sales; Sales team training; Implementation of promotional campaigns; Onboarding of new account executives; Co-responsible for selection processes in partnership with the Human Resources area; Selection and interviews of candidates; Competitive analysis. Show less

    • Account Executive | B2B | Payment, digital account, loan, sales reconciliation, Loyalty pgm
      • Feb 2018 - Jul 2019

      - Hunter, Closer and Farmer; New products specialist; CRM platform specialist (SalesForce); Mentor of new AEs; - Sales funnel management; Customer journey management; Product upsell; portfolio management; Customer retention; Competitive mapping.

  • Instituto de Pesquisas Jardim Botânico do Rio de Janeiro
    • Brazil
    • Research Services
    • 100 - 200 Employee
    • Customer Experience Trilingual
      • Jul 2017 - Dec 2017

      Trilingual service to visitors and photographers by phone and in person at the Visitors Center of the Botanical Garden of Rio de Janeiro. Schedule organization of guided tours and events for the public visitor. Assembly of events. Guided tours in Portuguese, English and Spanish. Trilingual service to visitors and photographers by phone and in person at the Visitors Center of the Botanical Garden of Rio de Janeiro. Schedule organization of guided tours and events for the public visitor. Assembly of events. Guided tours in Portuguese, English and Spanish.

  • San Diego State University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Summer Internship
      • May 2015 - Aug 2015

      Laboratory Assistant: Assistance for fieldwork and laboratory work to collect covariance data from eddy and process it together with various meteorological parameters. Laboratory Assistant: Assistance for fieldwork and laboratory work to collect covariance data from eddy and process it together with various meteorological parameters.

Education

  • Awari
    Product Management
    2022 - 2022
  • MBA USP/Esalq
    Master of Business Administration - MBA, Business Management
    2019 - 2020
  • Universidade Federal do Estado do Rio de Janeiro
    Bachelor in Science, Biology
    2012 - 2017
  • San Diego State University
    Interuniversity Exchange, Biology
    2015 - 2015
  • San Diego State University
    English as a Second Language Program, Ensino de Inglês como Segundo Idioma
    2014 - 2014

Community

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