Customer Success & PreSales Manager

• Jul 2023 - Present

Team Leader – Managed Detection and Response (ad interim)

• Aug 2022 - Jun 2023

- Organize & lead the Spanish organization to deliver European clients 24x7 MDR services offering - Manage security Tier-1 and Tier-2 analysts and ensure their continuous evolution and competencies improvement (up to 16 people) - Act as the single point of contact between Operations and all MDR entities (sub-organizations) - Lead client's interactions, manage escalations, maximize renewal rate. - Lead hiring, retention and changes, manage regional locations - Reinforce security… Show more - Organize & lead the Spanish organization to deliver European clients 24x7 MDR services offering - Manage security Tier-1 and Tier-2 analysts and ensure their continuous evolution and competencies improvement (up to 16 people) - Act as the single point of contact between Operations and all MDR entities (sub-organizations) - Lead client's interactions, manage escalations, maximize renewal rate. - Lead hiring, retention and changes, manage regional locations - Reinforce security policies and procedures - Manage the planning, shifts and peak of events to reach a high quality of the delivery - Achieve a permanent growth of the MDR businesses

Senior Security Engineer

• Jan 2021 - Jun 2023

Customer oriented delivery : - Design technical strategies and then implement and deploy security products at Client premises. - Support complex contract negotiations with customers. - Build up and maintain an in-depth knowledge of our products and services portfolio - Manage delivery to new and existing customers and then hand over the management of the client to the Operations Project Management : - Building and upgrading the entire SOC infrastructure for new… Show more Customer oriented delivery : - Design technical strategies and then implement and deploy security products at Client premises. - Support complex contract negotiations with customers. - Build up and maintain an in-depth knowledge of our products and services portfolio - Manage delivery to new and existing customers and then hand over the management of the client to the Operations Project Management : - Building and upgrading the entire SOC infrastructure for new clients - Coordinate teams for security projects implementations - Implementing and giving training for AWS cloud environment for internal teams - Train teams for Threat Intelligence process implementation - Writing security advisory report for board of directors

Technical Account Manager

• Jan 2021 - Sep 2021

- In charge of solving technical complex problems for some of the World’s largest companies, as well as smaller companies on the leading edge of their industry. - Provide assistance to the customer as an expert on the full line of Security services offered - Liaises with the sales department to suggest new businesses and increase sales - Analyses customer’s needs and suggest upgrades or additional features to meet their requirements - Customer’s architecture support for strategic… Show more - In charge of solving technical complex problems for some of the World’s largest companies, as well as smaller companies on the leading edge of their industry. - Provide assistance to the customer as an expert on the full line of Security services offered - Liaises with the sales department to suggest new businesses and increase sales - Analyses customer’s needs and suggest upgrades or additional features to meet their requirements - Customer’s architecture support for strategic questions or operationnal issues handling - Trains customers to use products and services effectively

Senior CyberSecurity Engineer

• May 2018 - Dec 2020

Managing Security Operation Center + Project Management - Follow up the vulnerability management patching plan with internal teams - Managing several IT security projects - Managing AWS cloud environment to the SIEM - Log management, File system and access rights monitoring (SIEM) - Managing and tracking enhancement in internal hunting process - Improving/tuning the detection rules Managing Security Operation Center + Project Management - Follow up the vulnerability management patching plan with internal teams - Managing several IT security projects - Managing AWS cloud environment to the SIEM - Log management, File system and access rights monitoring (SIEM) - Managing and tracking enhancement in internal hunting process - Improving/tuning the detection rules

IT Security Engineer

• Mar 2017 - May 2018

Implementation & Monitoring the SOC (Security Operation Center) - Log management, File system and access rights monitoring (SIEM) - Assign guidelines and recommendations to teams on incidents responses - Creation of scripts to detect suspicious files into the network - Firewall web-filtering - Mobile Device Management and security - Pentesting of the new tools before integration into the SIEM - Troubleshooting of the different systems with editors (proposal to add new… Show more Implementation & Monitoring the SOC (Security Operation Center) - Log management, File system and access rights monitoring (SIEM) - Assign guidelines and recommendations to teams on incidents responses - Creation of scripts to detect suspicious files into the network - Firewall web-filtering - Mobile Device Management and security - Pentesting of the new tools before integration into the SIEM - Troubleshooting of the different systems with editors (proposal to add new features into them) - Forensic Investigations on infected equipments - Technological watch to set up new mechanisms of prevention - Analysis new user behaviors Show less Implementation & Monitoring the SOC (Security Operation Center) - Log management, File system and access rights monitoring (SIEM) - Assign guidelines and recommendations to teams on incidents responses - Creation of scripts to detect suspicious files into the network - Firewall web-filtering - Mobile Device Management and security - Pentesting of the new tools before integration into the SIEM - Troubleshooting of the different systems with editors (proposal to add new… Show more Implementation & Monitoring the SOC (Security Operation Center) - Log management, File system and access rights monitoring (SIEM) - Assign guidelines and recommendations to teams on incidents responses - Creation of scripts to detect suspicious files into the network - Firewall web-filtering - Mobile Device Management and security - Pentesting of the new tools before integration into the SIEM - Troubleshooting of the different systems with editors (proposal to add new features into them) - Forensic Investigations on infected equipments - Technological watch to set up new mechanisms of prevention - Analysis new user behaviors Show less

Pentester / Digital Forensic Analyst

• Jan 2016 - Oct 2016

Pentesting part : - Performing computer attacks in virtual environment using lasts CVE and exploits - Searching and implement new exploits Digital Forensic part : - Analyzing all data (memory/disk dumps, network logs...) from infected environment to recover the traces of the computer attack Pentesting part : - Performing computer attacks in virtual environment using lasts CVE and exploits - Searching and implement new exploits Digital Forensic part : - Analyzing all data (memory/disk dumps, network logs...) from infected environment to recover the traces of the computer attack

IT Consultant

• Dec 2012 - Sep 2013

- Testing daily patches for Fund Accounting Software - Troubleshooting patches on Oracle database 10g/11g (PL/SQL scripts debugging) - Installation and configuration of the software for the customers - Implementation of new scripts for our development team in Bangalore (India) - Testing daily patches for Fund Accounting Software - Troubleshooting patches on Oracle database 10g/11g (PL/SQL scripts debugging) - Installation and configuration of the software for the customers - Implementation of new scripts for our development team in Bangalore (India)

Software and Web Developer

• Sep 2010 - Aug 2012

I worked by a sandwich course for Arcelor Mittal during the Higher Technical Certificate - Design and implementation of an intranet in charge of network equipments management and with periodicals information feedback - Troubleshooting and secure the Firewall - Installation of network switches in different IP areas I worked by a sandwich course for Arcelor Mittal during the Higher Technical Certificate - Design and implementation of an intranet in charge of network equipments management and with periodicals information feedback - Troubleshooting and secure the Firewall - Installation of network switches in different IP areas