Lucas Bueno Bub
Designer de experiência do usuário at SmartHint- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Fazenda Rio Grande, Paraná, Brazil, BR
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Experience
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SmartHint
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Brazil
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IT Services and IT Consulting
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1 - 100 Employee
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Designer de experiência do usuário
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Jul 2023 - Present
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Grupo Services
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Brazil
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Consumer Services
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700 & Above Employee
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UX Designer
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Jan 2022 - Jul 2023
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Monitor de qualidade digital
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Jun 2021 - May 2022
- Realização da curadoria de robôs de teleatendimento;- Identificação de melhorias no atendimento aos clientes; e análises de dados;- Participação em projetos de UX Design: análise heurística, criação de personas, desk research, pesquisa qualitativa, proposta de soluções em portais e robôs.
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Education
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2022 - 2022
Anhanguera Educacional
Pós-graduação Lato Sensu, Design -
2019 - 2020
UNICURITIBA
Graduação, Design Gráfico -
Anhanguera Educacional
Pós-graduação Lato Sensu, Ux
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