Lucas Frizzo

Senior Quantitative Analyst at C+R Research
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US

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Thomas Awrey

Lucas Frizzo has been a tremendous asset to our research team. He is quick to pickup new methodologies/business practices and is always willing to jump in and help out. Lucas approached each task assigned to him with a keen eye for detail and often offered increased efficiencies that showed he reviewed the task and data he was working holistically. It has been a great pleasure working with him, and I know he will greatly succeed in his future endeavors.

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Credentials

  • Email Marketing
    HubSpot Academy
    Dec, 2016
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google
    Apr, 2017
    - Nov, 2024

Experience

  • C+R Research
    • United States
    • Market Research
    • 100 - 200 Employee
    • Senior Quantitative Analyst
      • Jul 2019 - Present

      • Deeply understand client objectives to deliver informative and actionable results• Oversee and manage every stage of a research project, starting from initial development to final report share outs • Work on a multitude of research studies including quantitative-qualitative hybrids, trackers, brand health, attitudes and usages, B2B, concept/product testing, TURF and conjoint analysis, and global studies• Partner with qualitative on focus groups, in-depth interviews, and online qualitative research• Synthesizing and reporting complex data in an engaging way for clients of all levels of research understanding

  • MDC
    • United States
    • Market Research
    • 1 - 100 Employee
    • Market Research Associate
      • Aug 2018 - Jun 2019

      • Worked with Fortune 500 clients to deliver custom marketing research solutions• Developed surveys and focus group questionnaires and screeners to meet client needs• Processed/analyzed large scale data for both quantitative and qualitative studies• Created visually appealing presentations• Proofed and edited presentations to ensure work was free of errors • Worked with Fortune 500 clients to deliver custom marketing research solutions• Developed surveys and focus group questionnaires and screeners to meet client needs• Processed/analyzed large scale data for both quantitative and qualitative studies• Created visually appealing presentations• Proofed and edited presentations to ensure work was free of errors

  • Home Builders Association of Western Michigan
    • Social Media & Event Marketing Intern
      • May 2017 - Jul 2017

      • Analyzed social media and Google Analytics data to create actionable insights• Increase social media following by 33%• Increased social media post reach by 3,000% • Analyzed social media and Google Analytics data to create actionable insights• Increase social media following by 33%• Increased social media post reach by 3,000%

  • Walgreens
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Dec 2016 - Jun 2017

      • Improved customer service scores by 20%, the highest in the district• Increased customer engagement on surveys by 500% • Improved customer service scores by 20%, the highest in the district• Increased customer engagement on surveys by 500%

  • Chipotle Mexican Grill
    • United States
    • Restaurants
    • 700 & Above Employee
    • Customer Service
      • Mar 2015 - Nov 2016

      • Used communication skills to help guests through the unique ordering process• Promoted and communicated company's vision and food culture to customers• Worked as a team to ensure everyone succeeded in delivering a high-quality experience • Used communication skills to help guests through the unique ordering process• Promoted and communicated company's vision and food culture to customers• Worked as a team to ensure everyone succeeded in delivering a high-quality experience

  • Culver's Restaurants
    • United States
    • Restaurants
    • 700 & Above Employee
    • Manager
      • Oct 2008 - Mar 2015

      • Managed crews of 20 to 30 employees• Took ownership in business to ensure guest experience was exceptional every time• Took part in setting and accomplishing goals and tasks for the business• Quickly learned how to go above and beyond guests’ expectations • Managed crews of 20 to 30 employees• Took ownership in business to ensure guest experience was exceptional every time• Took part in setting and accomplishing goals and tasks for the business• Quickly learned how to go above and beyond guests’ expectations

Education

  • Western Michigan University
    Bachelor of Arts - BA, Public Relations
    2013 - 2018

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