Lucas Wong
Food And Beverage Attendant at de Bruin Group- Claim this Profile
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Topline Score
Bio
Ben Lawson
Lucas was a great asset to the business, and quickly picked up the role. His ability to enter data accurately and use functions in Excel meant tasks were completed efficiently. His customer service skills were great, both in person and over the phone, customers felt valued when dealing with him.
Ben Lawson
Lucas was a great asset to the business, and quickly picked up the role. His ability to enter data accurately and use functions in Excel meant tasks were completed efficiently. His customer service skills were great, both in person and over the phone, customers felt valued when dealing with him.
Ben Lawson
Lucas was a great asset to the business, and quickly picked up the role. His ability to enter data accurately and use functions in Excel meant tasks were completed efficiently. His customer service skills were great, both in person and over the phone, customers felt valued when dealing with him.
Ben Lawson
Lucas was a great asset to the business, and quickly picked up the role. His ability to enter data accurately and use functions in Excel meant tasks were completed efficiently. His customer service skills were great, both in person and over the phone, customers felt valued when dealing with him.
Experience
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de Bruin Group
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Australia
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Consumer Services
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1 - 100 Employee
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Food And Beverage Attendant
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Aug 2023 - Present
-Greet and welcome customers in a friendly and professional manner. -Take customer orders accurately and efficiently, ensuring special dietary requirements are noted. -Serve food and beverages promptly and accurately, maintaining a high level of customer service. -Set up and prepare dining areas before service, including cleaning and arranging tables and chairs. -Handle cash and process payments using POS (Point of Sale) systems. -Maintain a clean and organized work environment, including cleaning tables, counters, and utensils. -Assist in food and beverage preparation, such as making drinks, assembling dishes, and garnishing plates. -Monitor and manage customer feedback, addressing any issues or concerns promptly. -Provide recommendations on menu items and answer customer inquiries about food and beverage options. -Collaborate with kitchen and bar staff to ensure efficient service and accurate order delivery. -Adhere to health and safety guidelines, including proper food handling and sanitation practices. -Upsell menu items and promote special promotions to enhance the overall dining experience. Show less
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Woolworths Group
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Australia
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Retail
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700 & Above Employee
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Customer Service Staff
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Aug 2023 - Present
- Provide excellent customer service by assisting shoppers, answering inquiries, and addressing customer needs in a friendly and helpful manner. - Restock shelves, arrange products, and ensure proper placement of merchandise for a visually appealing shopping environment. - Monitor product levels, assist in inventory counts, and notify supervisors of low stock or potential issues. - Operate cash registers, process customer transactions accurately, and handle cash, credit, and electronic payments. - Keep the store clean and organized by sweeping, mopping, and performing general housekeeping tasks. - Develop a good understanding of products sold in the store to provide accurate information and assist customers in finding items. - Follow company policies, procedures, and safety guidelines to ensure a safe and secure shopping environment. - Depending on the store's needs, assist in different departments such as deli, bakery, produce, etc. - Promote special offers, discounts, and loyalty programs to customers. - Work effectively as part of a team, communicate with colleagues and supervisors, and contribute to a positive work atmosphere. Show less
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Bendy's design Pty Ltd
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Australia
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Administrative Assistant
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Jul 2022 - May 2023
Served as a friendly and helpful first point of contact in the Administration Office. Duties included mail, parcel receipt, incoming phone calls, scanning, translating and documentation. Collected and organized date for administration of programs. Served as a friendly and helpful first point of contact in the Administration Office. Duties included mail, parcel receipt, incoming phone calls, scanning, translating and documentation. Collected and organized date for administration of programs.
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QUEENSLAND COTTON CORPORATION PTY LTD
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International Trade and Development
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1 - 100 Employee
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Machine Operator
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Mar 2022 - Jul 2022
● Operated ginning equipment and associated machinery. ● Adhered to strict work procedures to ensure the safety and quality of products. ● Liaised with external stakeholders and provided support to farmers by troubleshooting equipment problems. ● Operated ginning equipment and associated machinery. ● Adhered to strict work procedures to ensure the safety and quality of products. ● Liaised with external stakeholders and provided support to farmers by troubleshooting equipment problems.
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Sumich Pty. Ltd.
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Australia
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Food Production
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1 - 100 Employee
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Produce Handler
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Jan 2022 - Apr 2022
Plan, manage and operate the tank controlling system, also include problem solving to ensure the continuity of the whole process line. Plan, manage and operate the tank controlling system, also include problem solving to ensure the continuity of the whole process line.
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Gong Cha
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United States
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Food and Beverage Services
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400 - 500 Employee
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Assistant Team Manager
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Dec 2020 - Oct 2021
● Expertly crafted over 150 unique beverage recipes in accordance with established Standard Operating Procedures (SOP), ensuring unwavering quality while delivering exceptional customer service. ● Responsibilities included supervising employees and scheduling work shifts. ● Managing inventory levels, conducting regular stock checks, and placing orders to ensure product availability. ● Monitor sales trends, customer preferences, and market competition to identify opportunities for improvement. ● Assist in recruiting, training, and onboarding new stff members. ● Ensure store cleanliness and organization to create an inviting shopping environment. Show less
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Wai Yap Construction Sdn Bhd
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Selangor, Malaysia
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Site Engineer
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Jun 2019 - Dec 2019
Basic engineering tasks related to generating reports, analyzing budget goals and cost estimates, reaching out to clients for important updates, and providing project improvement recommendations. Basic engineering tasks related to generating reports, analyzing budget goals and cost estimates, reaching out to clients for important updates, and providing project improvement recommendations.
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Kein Hing Industry Sdn. Bhd.
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Malaysia
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Industrial Machinery Manufacturing
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100 - 200 Employee
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Engineer Intern
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Jun 2017 - Jan 2018
● Learn the responsibilities of an engineer. ● Fulfill administrative duties around the office. ● Run errands for the engineering staff. ● Incorporate academic knowledge into hands-on work. ● Learn the responsibilities of an engineer. ● Fulfill administrative duties around the office. ● Run errands for the engineering staff. ● Incorporate academic knowledge into hands-on work.
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Education
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Tunku Abdul Rahman University College
Bachelor of Engineering - BE, Chemical Engineering