Lucas Ho

Information Technology Executive at CHIN YUAN METAL PTE LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Professional working proficiency
  • Chinese Native or bilingual proficiency
  • Malay Limited working proficiency

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA - R&S)
    Cisco
    Aug, 2016
    - Nov, 2024

Experience

    • Singapore
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Information Technology Executive
      • Sep 2018 - Present

      Headquarter - Helpdesk Support - Deployment of Desktop PC/Laptop/Mobile Device, Access ID Management - System Administration/Management : ERP (SAP B1), Web Hosting, Email Hosting, NFS (File Server), CCTV System, DAC System, Photocopier, PABX, HR/Payroll System, Accounting System, Biometric Device, Fleet Management System - Network Administration/Management : Network Firewall, Wireless AP, Corporate Network, Mobile Broadband/Postpaid - Domain Administration/Management : Domain for Web & Email Hosting - Inventory Management (Hardware) : Desktop PC, Laptop, Mobile Device/SIM Card, Computer Hardware Parts, Display Monitor, Keyboard/Mouse, and other Peripherals/Accessories - Inventory Management (Software) : Windows OS, MS Office, CAD Software, Antivirus, Backup Software (Acronis), File Indexing Software (File Locator Pro) Warehouse Branch - System Administration/Management : Firewall Router, CCTV, Wireless AP, Biometric Device Malaysia Branch (Plentong) - Deployment of Desktop PC/Laptop - System Administration/Management : Wireless Router, NFS (File Server), Email Hosting (SmarterMail), CCTV System, Photocopier Malaysia Branch (Nusajaya/Nusa Cemerlang) - NEW Factory Office setup (Deployment/Implementation) - Work with 3rd Party Vendor : Network Diagram & Layout Design (Floor Plan/plotting), Server Room, Electrical Wiring, Network Wiring, Air-Conditioning, Labelling (Hardware/Cable), Hardware System Configuration - Network Administration/Management : ISP Management (Internet/TM MLS), Network Firewall, Core Switch, Access Switches (Non-PoE/PoE), IP PBX & SIP Phones, CCTV (NVR/Camera), Biometric & HR Software, DAC System, Alarm/Paging System - Deployment of Desktop PC/Laptop, Photocopier, Wireless AP, Mobile Device Malaysia Branch (ongoing) - NEW Factory Office setup (Deployment/Implementation) - Steel Engineering Division Show less

    • Network Specialist
      • Jan 2018 - Sep 2018

      o New Deployment/Migration/Support of various Cisco/Juniper/Meraki/Ironport/Pulse Secure/Avaya Products via On-Site/Off-Site Remote  Firewall/VPN  Switches  Access Points  Proxy Servers  Phones/PABX  Etc… o Preventive Maintenance/Maintenance of various Products o Burn-in/Power-up/Staging of various Products o RMA of various Products o Resolving Tickets as it raised regarding various Products o New Deployment/Migration/Support of various Cisco/Juniper/Meraki/Ironport/Pulse Secure/Avaya Products via On-Site/Off-Site Remote  Firewall/VPN  Switches  Access Points  Proxy Servers  Phones/PABX  Etc… o Preventive Maintenance/Maintenance of various Products o Burn-in/Power-up/Staging of various Products o RMA of various Products o Resolving Tickets as it raised regarding various Products

    • Network Engineer
      • Oct 2016 - Dec 2017

      o Setup and Configuration of Cisco Switches/Routers and Avaya Switches  VLAN, Load Balancing, Daisy-Chains, Trunking, Port Mirroring, Stacking  MAC Filtering, IP Access Control, SSH Access, HSRP, OSPF Routing  DHCP Relay, QoS Configuration o IP Subnetting (Private and Public Addressing) o Update of Firmware and Software Versions o Backup and Restore of Configurations/Firmware/Image via FTP/Console(Xmodem) o Port Labelling o Virtual System Deployment (VMWare) o System Deployment  MS SQL Server Database with Mirroring  Assist in Avaya Aura/IPO PABX/Contact Center/Recording System  Assist in Mitel PABX System  Assist in configuring Fortinet Firewall/VPN  Assist in configuring DHCP Server o Preventive Maintenance of Network and Voice System o Resolving Tickets as it raised regarding Network/Voice Issues Show less

    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Promoter
      • Dec 2011 - Feb 2012

      • Provide all kind of Sale Services to customers when needed (include Before, On and After Sales) • Re-stock for the Apparel when needed • Make sure the Apparel are all tidy and clean • Issue receipts to customers who bought Apparel • Collect receipts from the counter for Reporting purposes • Provide all kind of Sale Services to customers when needed (include Before, On and After Sales) • Re-stock for the Apparel when needed • Make sure the Apparel are all tidy and clean • Issue receipts to customers who bought Apparel • Collect receipts from the counter for Reporting purposes

    • Waiter
      • Nov 2009 - Jan 2010

      • Serve the customers with ordered Beverages • Collect orders of Beverages from customers • Serve the customers with ordered Beverages • Collect orders of Beverages from customers

Education

  • Asia Pacific University of Technology and Innovation (APU / APIIT)
    Bachelor of Science (B.Sc.), Information Technology with specialism in Network Computing
    2013 - 2016

Community

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