Luca Macrì

Service & UX Designer at Spark Reply
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Italiano Native or bilingual proficiency

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Bio

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Credentials

  • Scrum Master
    Scrum.org
    Feb, 2022
    - Nov, 2024

Experience

  • Spark Reply
    • Italy
    • Design Services
    • 1 - 100 Employee
    • Service & UX Designer
      • Nov 2021 - Present

      I've been working across the entire product-service innovation process with a human-centered approach: from user/context research and synthesis to co-creation, concept design and detailed design. With a focus on service and user experience, I work proactively with either colleagues, clients and stakeholders to bring valuable ideas and visions to life. I've been working across the entire product-service innovation process with a human-centered approach: from user/context research and synthesis to co-creation, concept design and detailed design. With a focus on service and user experience, I work proactively with either colleagues, clients and stakeholders to bring valuable ideas and visions to life.

  • Young Sustainable Pathways
    • Italy
    • Civic and Social Organizations
    • Co-Founder & Content Creator
      • Mar 2019 - Present

      YSP is a transversal group of experts about sustainable development, which goal is to spread culture and actions in favor of a radical change from an environmental, social and economic point of view. We combine the engaging and interactive language of social media with the value of live events and initiatives, in collaboration with other organizations on the Italian landscape. YSP is a transversal group of experts about sustainable development, which goal is to spread culture and actions in favor of a radical change from an environmental, social and economic point of view. We combine the engaging and interactive language of social media with the value of live events and initiatives, in collaboration with other organizations on the Italian landscape.

  • Milano Fashion Institute
    • Italy
    • Education Administration Programs
    • 1 - 100 Employee
    • Faculty Lecturer
      • May 2021 - Present

      Co-lecturing of the module on Life Cycle Design and Sustainable Product-Service System Design for Sustainability, within the Master in "Fashion Direction: Product Sustainability Management" by Milano Fashion Institute (edition 2021, 2022 and 2023). This included both lectures and design exercises, that I've been planning, managing and facilitating. Co-lecturing of the module on Life Cycle Design and Sustainable Product-Service System Design for Sustainability, within the Master in "Fashion Direction: Product Sustainability Management" by Milano Fashion Institute (edition 2021, 2022 and 2023). This included both lectures and design exercises, that I've been planning, managing and facilitating.

  • Politecnico di Milano
    • Italy
    • Research Services
    • 700 & Above Employee
    • Design Research Fellow & Operative Manager
      • Sep 2019 - Oct 2021

      Part of LeNSlab Polimi team, working on research, consultancy and education on design and system innovation for sustainability in multiple sectors, focusing on Product-Service Systems, Life Cycle Design and Distributed Economies. What I've been responsible for: • Planning of consultancy activities with clients, managing their development and actively participating in the design process • Operative management of the design team, including communication channels and relationships with clients and stakeholders • Organizing and facilitating co-design workshops with different types of stakeholders • Development of methods and tools for sustainable product-service system design within specific sectors • Participation within both public- and private-funded multidisciplinary research projects on a national and international scale (MIUR, Fondazione Cariplo, EU Erasmus +, EU H2020) • Co-authoring within international and multidisciplinary publications (books, journal articles, conferences) • Lecturing at master level about sustainable product-service system design • Public speaking and presentations within international workshops Show less

  • Croce Rossa Italiana
    • Italy
    • Individual and Family Services
    • 700 & Above Employee
    • Design Intern
      • Oct 2017 - Jan 2018

      Ideation and design of graphic contents to support association’s visual identity and projects with private and public partners on a national level (Kellogg’s, MIUR, LoveMatch). This included infographics, illustrations, videos, animations, booklets, printed materials for events and web contents. Ideation and design of graphic contents to support association’s visual identity and projects with private and public partners on a national level (Kellogg’s, MIUR, LoveMatch). This included infographics, illustrations, videos, animations, booklets, printed materials for events and web contents.

Education

  • Politecnico di Milano
    Master Degree, Product Service System Design
    2016 - 2018
  • School of Communication - Camogli
    Summer school, Media Ecology and Digital Communication
    2021 -
  • Cape Peninsula University of Technology
    Short course, Service Design for Sustainability
    2018 - 2018
  • Cape Peninsula University of Technology
    Exchange Semester, Communication Design | Design Research Methodology
    2018 -
  • Politecnico di Milano
    Bachelor degree, Product Design
    2013 - 2016
  • Liceo Scientifico Nicoloso Da Recco - Sezione PNI
    85/100
    2008 - 2013

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