Luca Pagnotta

Salesforce Delivery Manager & Instructor at Enigen IT - Lutech Group
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT
Languages
  • Inglese -

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5.0

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Dario Di Bella

I met Luca as a new Salesforce employee, he delivered the training for the official ADM exam. Luca demonstrated a deep knowledge of the system and the ability to clearly articulate the key architectural elements in the Salesforce platform, from broad concepts all the way down to each detail. He was also able to demonstrate each concept showing practically how this would affect the platform behavior. Finally he delivered also useful tips on the exam environment itself. He was a success factor for me in easily passing the exam in the first shot.

Alessandro Cambi

Luca is a polite, very good and nice person. He is technically prepared on anything he is engaged. He is also very good in forming and teaching other people on the matter he is handling and I personally learned a lot from him.

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Credentials

  • Salesforce Certified Advanced Administrator
    Salesforce
    Feb, 2020
    - Nov, 2024
  • Salesforce Certified Platform App Builder
    Salesforce
    Apr, 2017
    - Nov, 2024
  • Salesforce Platform Developer I
    Salesforce
    Feb, 2016
    - Nov, 2024
  • Oracle User Productivity Kit 11 PreSales Specialist
    Oracle Competency Center
    Jan, 2013
    - Nov, 2024
  • Oracle User Productivity Kit 11 Sales Specialist
    Oracle Competency Center
    Jan, 2013
    - Nov, 2024
  • Oracle RightNow CX Cloud Service PreSales Specialist
    OPN Competency Center
    Dec, 2012
    - Nov, 2024
  • Oracle RightNow CX Cloud Service Sales Specialist
    OPN Competency Center
    Dec, 2012
    - Nov, 2024
  • Salesforce.com Authorized Teacher
    Salesforce
    Jul, 2012
    - Nov, 2024
  • Salesforce.com Certified Administrator
    Salesforce
    Jul, 2012
    - Nov, 2024
  • Siebel Customer Relationship Management 8 Business Analyst
    Oracle Certification Program
    Jul, 2011
    - Nov, 2024
  • Force.com Certified Developer
    Salesforce
    Mar, 2013
    - Nov, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
  • Salesforce Certified Service Cloud Consultant
    Salesforce

Experience

    • Italy
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Salesforce Delivery Manager & Instructor
      • Jun 2020 - Present

    • Training Manager and Pre-sales
      • Apr 2015 - Jun 2020

    • Consulente
      • Nov 2010 - Jun 2020

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CRM Trainer and Pre-Sales
      • Nov 2010 - Apr 2015

    • Siebel Consultant
      • Nov 2010 - Jan 2012

    • Italy
    • Information Technology & Services
    • 100 - 200 Employee
    • Siebel Consultant
      • Apr 2009 - Nov 2010

    • Siebel Consultant
      • May 2008 - Mar 2009

    • Italy
    • Telecommunications
    • 700 & Above Employee
    • Analista Sviluppatore
      • 2007 - 2009

    • Analista Sviluppatore
      • 2007 - 2009

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Developer
      • Jan 2008 - Apr 2008

Education

  • Università di Roma Tor Vergata
    Laurea, Informatica
    2001 - 2007

Community

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