Luca Hover
Customer Success Manager at academa.de- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
academa.de
-
Germany
-
E-Learning Providers
-
1 - 100 Employee
-
Customer Success Manager
-
Mar 2022 - Present
-
-
-
Kids Story
-
Germany
-
IT Services and IT Consulting
-
Co-Founder
-
Feb 2021 - Present
Conceptualising and testing of the business model. Interviewing potential customers to identify features. Preparation and presenting the company’s pitch. Conceptualising and testing of the business model. Interviewing potential customers to identify features. Preparation and presenting the company’s pitch.
-
-
-
DropFriends
-
Germany
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Sales Manager
-
Dec 2021 - Mar 2022
Creation of the acquisition process and establishing the sales pipeline. Creation of the acquisition process and establishing the sales pipeline.
-
-
-
-
Business Development
-
Apr 2018 - Mar 2019
Addressing customer needs by the introduction of new app features on the base of focus group interviews and customer data. Addressing customer needs by the introduction of new app features on the base of focus group interviews and customer data.
-
-
-
Vodafone
-
United Kingdom
-
Telecommunications
-
700 & Above Employee
-
Bachelorand International Sales
-
Oct 2017 - Mar 2018
Bachelor thesis at the Sales & Marketing Department:“Anxiety to Close the Deal – Einflussfaktoren der Abschlussangst von Verkäufern im persönlichen Verkauf”An empirical study of influences on Sales Call Anxiety in two global Key Account teams.
-
-
International Sales Management
-
Mar 2017 - Sep 2017
Process optimization of the Cloud Communication opportunity analysis and their reporting.Conducting a potential analysis for the extension of glass fibre in different regions.
-
-
-
-
Human Resources Assistant
-
Aug 2014 - Mar 2016
Responsibility for the recruitment, training and planning of co-workers for events throughout Germany. Responsibility for the recruitment, training and planning of co-workers for events throughout Germany.
-
-
-
Genesis Diagnostics
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Finance & Accounting
-
Mar 2015 - Apr 2015
Creating a dashboard and revision of the reporting Excel sheets to increase efficiency. Responsibility for the management of claims. Supporting the preparations of the annual audit. Creating a dashboard and revision of the reporting Excel sheets to increase efficiency. Responsibility for the management of claims. Supporting the preparations of the annual audit.
-
-
Education
-
RWTH Aachen University
Master of Science - MS, Business Administration -
Ruhr University Bochum
Bachelor of Science - BS, Management & Economics