Luca Carraro

Customer Success Manager at Emplate - The Shopping Center Loyalty Platform
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Contact Information
us****@****om
(386) 825-5501
Location
Aarhus, Middle Jutland, Denmark, DK
Languages
  • English Native or bilingual proficiency
  • Chinese Limited working proficiency
  • Danish Limited working proficiency
  • Spanish Limited working proficiency
  • German Elementary proficiency
  • Italian Native or bilingual proficiency

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Bio

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Credentials

  • Google Workspace - Sales
    Google
    Dec, 2021
    - Nov, 2024
  • Customer Success Manager
    monday.com
    Jan, 2021
    - Nov, 2024
  • CELTA
    University of Cambridge
    Sep, 2016
    - Nov, 2024

Experience

  • Emplate
    • Denmark
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Mar 2022 - Present

      We help malls get to know their customers a bit better and make them feel happy to visit their favorite malls again and again. We develop great apps too. We help malls get to know their customers a bit better and make them feel happy to visit their favorite malls again and again. We develop great apps too.

  • Omnidea
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager & Account Manager
      • Apr 2020 - Mar 2022

      ☆ Customer Success Management: medium - big companies ☆ Whole sales cycle management: from pitching to execution ☆ Clients portfolio management ☆ Customer Success Management: medium - big companies ☆ Whole sales cycle management: from pitching to execution ☆ Clients portfolio management

  • British Institutes Padova
    • Italy
    • Professional Training and Coaching
    • 1 - 100 Employee
    • English Teacher
      • Feb 2020 - Apr 2020

      Young learners, teenagers, adults, professionals and companies. ☆ Lectorship in public schools ☆ General and Business English classes to individuals, tandems and groups ☆ Specific English courses to companies and professionals ☆ Preparation courses for every Cambridge exam (from Starters to IELTS) Young learners, teenagers, adults, professionals and companies. ☆ Lectorship in public schools ☆ General and Business English classes to individuals, tandems and groups ☆ Specific English courses to companies and professionals ☆ Preparation courses for every Cambridge exam (from Starters to IELTS)

  • Zed Entertainment's World Srl
    • Italy
    • Entertainment Providers
    • 1 - 100 Employee
    • English Teacher
      • Apr 2019 - Jun 2019

  • TLS-Top Language School-SRL a socio unico
    • Italy
    • Business Consulting and Services
    • 1 - 100 Employee
    • English Teacher
      • Mar 2018 - Jun 2019

      Young learners, teenagers, adults, professionals and companies. ☆ General and Business English classes to individuals, tandems and groups ☆ Specific English courses to companies and professionals ☆ Preparation courses for every Cambridge exam (from Starters to IELTS) Young learners, teenagers, adults, professionals and companies. ☆ General and Business English classes to individuals, tandems and groups ☆ Specific English courses to companies and professionals ☆ Preparation courses for every Cambridge exam (from Starters to IELTS)

  • Parrot English School 派乐少儿英语
    • Shanghai, China
    • English Teacher
      • Feb 2017 - Feb 2018

      Young learners and teenagers. ☆ Followed the LETTERLAND phonics method focusing on the basic sounds of each letter of the alphabet, carefully developing each of the 4 skills ☆ Complete English environment during class time. Big classes school events every week or on every celebration day Young learners and teenagers. ☆ Followed the LETTERLAND phonics method focusing on the basic sounds of each letter of the alphabet, carefully developing each of the 4 skills ☆ Complete English environment during class time. Big classes school events every week or on every celebration day

  • Plasma Plus Srls
    • Italy
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Interpreter and translator
      • Sep 2015 - Sep 2015

      Chinese - Italian, Italian - Chinese interpreter and translator Chinese - Italian, Italian - Chinese interpreter and translator

  • Idrobase Group
    • Italy
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Business Manager
      • Mar 2014 - Aug 2014

      Italian representative in a complete Chinese business environment. ☆ Business relationships with Chinese clients ☆ Chinese personnel management ☆ Storehouse management Italian representative in a complete Chinese business environment. ☆ Business relationships with Chinese clients ☆ Chinese personnel management ☆ Storehouse management

  • First Take
    • Liverpool, United Kingdom
    • Internship
      • Jul 2011 - Aug 2011

Education

  • Ca' Foscari University of Venice
    Chinese Language
    2011 - 2015
  • University of Cambridge
    CELTA, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2016 - 2016
  • Capital Normal University
    Chinese Language
    2013 - 2014
  • AFS Intercultural Programs DENMARK - Tørring Gymnasium
    Foreign Languages and Literatures
    2009 - 2010
  • I.I.S. Leon Battista Alberti
    Business consultant proficient in foreign languages - E.R.I.C.A.
    2006 - 2011

Community

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