Frontend Developer

• Mar 2023 - Present

Floor Team Lead

• Sep 2022 - Mar 2023

Executing excellent operational standards in addition, to promoting a positive brand image and providing an excellent customer experience. Mentoring and leading employees, training the workforce and overseeing trial shifts for potential employees. Maintaining high levels of attention to detail when taking customer payments. In addition, to record all income and expenses, to ensure cash registers are balanced at the end of every shift. Handling customer queries and complaints, displaying genuine care and consideration, and ensuring they are handled in a timely manner. Working in collaboration with other departments to create innovative strategies to support exceeding the achievement of business objectives. Show less

Floor Team Lead

• Dec 2016 - Oct 2021

Managed the site’s day-to-day running and led the team to deliver first-class service to customers. Supported team and acted as a role model for teams’ whilst overseeing their training and development. Managed the site’s day-to-day running and led the team to deliver first-class service to customers. Supported team and acted as a role model for teams’ whilst overseeing their training and development.