Experience

Cloud4X Solutions Architects

• Australia
• Information Technology & Services
• 1 - 100 Employee

• System Engineer

  • Nov 2022 - Present



Synergy IT Group

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Engineer Level 2

  • Feb 2021 - Nov 2022



IT Manager on Demand

• Australia
• Information Technology & Services
• 1 - 100 Employee

• IT Remote Support Engineer

  • Oct 2019 - May 2020



IT Manager on Demand

• Australia
• Information Technology & Services
• 1 - 100 Employee

• IT Support Engineer

  • Mar 2018 - May 2019

  ITMD is an outsourcing IT company, operating the whole infrastructure for over 70 companies, providing phone, remote and on-site support (L1/L2) and IT solutions. My role was to provide IT support to our customers, my duties and tasks include: - Phone, Remote troubleshooting and support (via TeamViewer, LogmeIn, RDP, etc..) - Windows Server 2003 till 2016, Azure AD sync - Hyper-V virtualization system - Active Directory management (users, groups, GPO, shared folders) - Backup System (ShadowProtect) - MS Office 365 support and account management - Mail support (365, Exchange 2010-2013, hosted mails services) - Software/Hardware troubleshooting - MYOB software troubleshooting - PC deployment - Firewall management (Cisco Meraki) - TrendMicro Anti-Virus, Anti-Spam system management - Jim2 ERP system Show less



FQS Australia

• Sydney, Australia

• Temporary Manager

  • Jun 2017 - Mar 2018

  - Start up and Management of FQS Australia - Documentation and Contracts - Sales Manager Australia - Business Partners Management and Research - AU Customer Management - Start up and Management of FQS Australia - Documentation and Contracts - Sales Manager Australia - Business Partners Management and Research - AU Customer Management



FQS Mechanical Engineering

• International Trade Consultant

  • May 2017 - Jun 2017

  - Foreign Market Studies and Research for Industries of Interest- Foreign contacts management- FQS Australia Planning and Structuring- Business Planning- Documentation and Visas

• IT Support Technician

  • Jul 2016 - May 2017

  FQS is a mechanical engineering company, my role was to provide IT support to the different departments: Engineering, Sales, Administration and every user with IT devices.My daily basis tasks were:- Windows server 2008R2 active directory management- MS Office 365 support and account management (Outlook, Word, Excel, Project, PP)- Deployment, configuration and problem solving of desktops and laptops- Software/Hardware internal support- Hosting management (website, DNS, webmail)- General office duties Show less



NEC Australia

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• Field Engineer (Contractor)

  • Nov 2015 - Dec 2015

  NEC is one of the leaders in the IT products and services market, as new contractor for NSW Transport regarding the information and telecommunication system, my role was to verify all the existing equipment present in the various offices in NSW. Daily duties: NSW Transport Equipment audit and testing by using specific NEC tools and identification tags (Desktops, Laptops, Monitors, Docking stations, etc..). NEC is one of the leaders in the IT products and services market, as new contractor for NSW Transport regarding the information and telecommunication system, my role was to verify all the existing equipment present in the various offices in NSW. Daily duties: NSW Transport Equipment audit and testing by using specific NEC tools and identification tags (Desktops, Laptops, Monitors, Docking stations, etc..).



King & Wood Mallesons

• Hong Kong
• Law Practice
• 700 & Above Employee

• Support Engineer (Contractor)

  • Aug 2015 - Sep 2015

  K&WM is a multinational lawyer firm, present in Asia, Australia, USA and Europe, I’ve been contracted to cooperate with the internal IT Team and my duties were: Machines deployment (desktop, laptop, surface pro), Windows OS 8.1 setup, Office’s machines refreshing, First user support. K&WM is a multinational lawyer firm, present in Asia, Australia, USA and Europe, I’ve been contracted to cooperate with the internal IT Team and my duties were: Machines deployment (desktop, laptop, surface pro), Windows OS 8.1 setup, Office’s machines refreshing, First user support.



Civardi Furniture

• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Maintenance Technician

  • Sep 2013 - Jul 2015

  Civardi is a furniture company where the IT infrastructure involves different departments (administration, technical, design and production). My duties were: Factory maintenance, LAN maintenance, Windows Server 2008R2 Active directory management, Internal Helpdesk, Hardware/Software Troubleshooting. Civardi is a furniture company where the IT infrastructure involves different departments (administration, technical, design and production). My duties were: Factory maintenance, LAN maintenance, Windows Server 2008R2 Active directory management, Internal Helpdesk, Hardware/Software Troubleshooting.



Nweb

• Cremona, Italia

• IT Support Technician

  • Dec 2010 - Apr 2013

  Nweb is the first Italian company for mass email and newsletter sending, the tasks of my department were: to monitor the proper functioning of the network and servers, to provide helpdesk service to customers, web hosting solutions, datacentre management and internal support. My role was to provide email, telephonic and hardware/software support to solve customers’ issue, manage hosting domains (configuration, mail, dns, etc.), internal helpdesk, active directory’s user management, ticket management, server’s event monitoring, rack servers installation, logistic management. Used tools: * Microsoft office 2007-2010 suite, exchange 2010 mail server. * Parallels Plesk panel, Smartertool’s smartermail windows/linux based for hosting management. * Smarter tool’s smartertrack for helpdesk ticket management. * Windows server 2008 r2 for active directory management. * Cacti and Zabbix software for monitoring tasks. * RDS Erp software for logistic movements Show less