Luca B.
Sales and Security Manager at Best Western Hotel Cavalieri della Corona - Malpensa- Claim this Profile
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English -
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French Professional working proficiency
Topline Score
Bio
Domenico Di Benedetto
Luca Berti has got an overwhelming love of the aviation and hospitality industry. His enthusiasm is more than creditable and he really gets what this industry is all about. I had the pleasure of working with him from afar. His public relations skills are really remarkable, too. Luca is a great professional to work with!
Rino Muccigrosso
I have been working with MR. Berti for many years since American Airlines back in the mineties. I should say he went through many company close downs and difficulties but, amazingly he has always had the ability, skills and flexibility to re-invent himself to top levels, with nobody support even in the hotel business showing his professional style. We could say he offered a significant plus to the succes of the new Sheraton Malpensa combining aviation, tourism and hospitalitry knowledges. He has always proved a strong leadership within the groups with innovative procedures, start ups and "first" ever. A person to realy on as a person first and as a professional.
Domenico Di Benedetto
Luca Berti has got an overwhelming love of the aviation and hospitality industry. His enthusiasm is more than creditable and he really gets what this industry is all about. I had the pleasure of working with him from afar. His public relations skills are really remarkable, too. Luca is a great professional to work with!
Rino Muccigrosso
I have been working with MR. Berti for many years since American Airlines back in the mineties. I should say he went through many company close downs and difficulties but, amazingly he has always had the ability, skills and flexibility to re-invent himself to top levels, with nobody support even in the hotel business showing his professional style. We could say he offered a significant plus to the succes of the new Sheraton Malpensa combining aviation, tourism and hospitalitry knowledges. He has always proved a strong leadership within the groups with innovative procedures, start ups and "first" ever. A person to realy on as a person first and as a professional.
Domenico Di Benedetto
Luca Berti has got an overwhelming love of the aviation and hospitality industry. His enthusiasm is more than creditable and he really gets what this industry is all about. I had the pleasure of working with him from afar. His public relations skills are really remarkable, too. Luca is a great professional to work with!
Rino Muccigrosso
I have been working with MR. Berti for many years since American Airlines back in the mineties. I should say he went through many company close downs and difficulties but, amazingly he has always had the ability, skills and flexibility to re-invent himself to top levels, with nobody support even in the hotel business showing his professional style. We could say he offered a significant plus to the succes of the new Sheraton Malpensa combining aviation, tourism and hospitalitry knowledges. He has always proved a strong leadership within the groups with innovative procedures, start ups and "first" ever. A person to realy on as a person first and as a professional.
Domenico Di Benedetto
Luca Berti has got an overwhelming love of the aviation and hospitality industry. His enthusiasm is more than creditable and he really gets what this industry is all about. I had the pleasure of working with him from afar. His public relations skills are really remarkable, too. Luca is a great professional to work with!
Rino Muccigrosso
I have been working with MR. Berti for many years since American Airlines back in the mineties. I should say he went through many company close downs and difficulties but, amazingly he has always had the ability, skills and flexibility to re-invent himself to top levels, with nobody support even in the hotel business showing his professional style. We could say he offered a significant plus to the succes of the new Sheraton Malpensa combining aviation, tourism and hospitalitry knowledges. He has always proved a strong leadership within the groups with innovative procedures, start ups and "first" ever. A person to realy on as a person first and as a professional.
Credentials
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Revenue Management and Marketing to be implemented in hospitality after Covid.
www.formazionealberghiera.itApr, 2020- Oct, 2024
Experience
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Best Western Hotel Cavalieri della Corona - Malpensa
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Italy
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Hospitality
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1 - 100 Employee
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Sales and Security Manager
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Jul 2021 - Present
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EVA Airways Corp.
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United States
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Airlines and Aviation
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700 & Above Employee
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Senior Operations Supervisor
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Dec 2019 - Dec 2020
Airport Start-up, for cargo and ramp. Called back. Airport Start-up, for cargo and ramp. Called back.
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Business Development & Strategies Manager
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Sep 2018 - Nov 2019
Developement of the company through new business projects and partnerships. Developement of the company through new business projects and partnerships.
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Sales Account Director Milan Area
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Jul 2010 - Sep 2018
Sales Account Director Milan Area. Marriott purchases Starwood including Sheraton, Luxury Collection and Westin. Business development 4 and 5 star hotels of the Group, Malpensa and Milano. Sales Account Director Milan Area. Marriott purchases Starwood including Sheraton, Luxury Collection and Westin. Business development 4 and 5 star hotels of the Group, Malpensa and Milano.
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Sheraton Milan Malpensa Airport Hotel & Conference Center
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Italy
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Hospitality
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100 - 200 Employee
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Sales Account Manager Airport and Milan Area (also: hotel duty manager and p.r.)
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Nov 2010 - Sep 2016
Great facilities, a strategic location. Sales and ops development for the Mxp Airport, N. Italy. Also sales for the Milan Area hotels: Sheraton Diana Majestic (4 stars), Westin Palace and Excelsior Gallia (5 stars Lux). Direct reporting: hotel G. M. and Milan Complex D.O.S. Proudly, a representative for Sheraton Mxp within the newly re-born Airport Collection Hotels Group. Consultant for aviation.
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Airport Representative
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Jul 2010 - Oct 2010
Operational support to the hotel for specific airport hotel activities: Customer Service and P.R. Reception, layover and large groups coordination. Liasing with the Area Starwood headoffice.
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Domina Hotel Group
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Spain
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Hospitality
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Sales Manager
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Mar 2009 - Jul 2010
Sales, Marketing. Good achievements in a short time reporting to the V. President S. and Marketing. Also looked after old credits recovery: results higher by one third than expected. The brand eventually left Italy as they sold all Italian facilities but one. Sales, Marketing. Good achievements in a short time reporting to the V. President S. and Marketing. Also looked after old credits recovery: results higher by one third than expected. The brand eventually left Italy as they sold all Italian facilities but one.
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Airport Customer Service Supervisor/Duty Mgr
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Nov 2008 - Mar 2009
Air Dol was supposed to open the base at Mxp on behalf of Lufthansa Italia. Before starting the project LH decided to use its own redundant German staff. Later decided not to open the Mxp hub: Air Dol's project has been aborted and transfered to Verona Villafranca as an airport duty manager. Air Dol was supposed to open the base at Mxp on behalf of Lufthansa Italia. Before starting the project LH decided to use its own redundant German staff. Later decided not to open the Mxp hub: Air Dol's project has been aborted and transfered to Verona Villafranca as an airport duty manager.
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Alitalia Società Aerea Italiana S.p.A.
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Italy
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Airlines and Aviation
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700 & Above Employee
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Worldwide Standard and Quality Management
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Aug 2006 - Oct 2008
Wordlwide standards / SLA for cargo (Md11F, B777-2009, B767-300. Operations assistant cargo mgr. at Mxp and Fco. Wordlwide standards / SLA for cargo (Md11F, B777-2009, B767-300. Operations assistant cargo mgr. at Mxp and Fco.
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Cargoitalia Spa
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Airlines and Aviation
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1 - 100 Employee
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Assistant to the Operations Manager
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Aug 2005 - Aug 2006
Company start-up. Joined 8 months before first commercial flight. Travelling to monitor start-up operations, visit to the aircraft revision site in Nimes. N. America and India Stations for contracts / standards. Instructor: DC10F W & B (in the USA, India, Bangladesh, Turkey). Company start-up. Joined 8 months before first commercial flight. Travelling to monitor start-up operations, visit to the aircraft revision site in Nimes. N. America and India Stations for contracts / standards. Instructor: DC10F W & B (in the USA, India, Bangladesh, Turkey).
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Assistant to the Country Manager
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Mar 2002 - Jul 2005
Assistant to the the Taiwanese Manager: airport operations, customer service, p.r., sales support export. Assistant to the the Taiwanese Manager: airport operations, customer service, p.r., sales support export.
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Station Manager Milan
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Jun 2000 - Dec 2001
Station Manager and Security. The Company closed all the operations in Europe but London after a Tamil attack in July 2001 and a further crisis after 11th September New York attacks. Few years later, gradually they reopened some European Stations. Station Manager and Security. The Company closed all the operations in Europe but London after a Tamil attack in July 2001 and a further crisis after 11th September New York attacks. Few years later, gradually they reopened some European Stations.
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Air Europe (Italy)
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Airlines and Aviation
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Sales Account Executive
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May 1999 - Jun 2000
Charter Division Sales. Support to new domestic scheduled flights sales (introduced in cooperation with Swissair / Qualiflier Group). In-charge of the set-up of minor charter chains (from cities other than MXP hub). Support: P.R. Office (Seattle: new B777 and other). Charter Division Sales. Support to new domestic scheduled flights sales (introduced in cooperation with Swissair / Qualiflier Group). In-charge of the set-up of minor charter chains (from cities other than MXP hub). Support: P.R. Office (Seattle: new B777 and other).
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GoFly
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Bangladesh
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Airlines and Aviation
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1 - 100 Employee
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Operations Manager Italy
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May 1998 - Apr 1999
Start-up of British Airways' low-cost carrier in Italy. Operations and relationships (Authorities, service providers), security. Support to Marketing. The company merged into Easyjet. Start-up of British Airways' low-cost carrier in Italy. Operations and relationships (Authorities, service providers), security. Support to Marketing. The company merged into Easyjet.
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American Airlines Inc.
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United States
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Airlines and Aviation
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1 - 100 Employee
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Agent and Supervisor
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Jan 1991 - May 1998
Covered all Airport positions, res and sales. Security (El Al Method), Pax svce, cargo, catering, safety, ramp and flight ops instructor. Support to the Station Mgr. Part of CARE (special team for air disasters). Dedicated supervisor for other carriers with few staff: Korean Cargo, Icelandair, Royal Jordan. Covered all Airport positions, res and sales. Security (El Al Method), Pax svce, cargo, catering, safety, ramp and flight ops instructor. Support to the Station Mgr. Part of CARE (special team for air disasters). Dedicated supervisor for other carriers with few staff: Korean Cargo, Icelandair, Royal Jordan.
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Esercito Italiano - Italian Army
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Italy
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Armed Forces
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700 & Above Employee
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Granatieri di Sardegna, Compagnia d'Onore
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1986 - 1987
Honour Guard for Institutions and strategical locations at the Capital. Special Services. Honour Guard for Institutions and strategical locations at the Capital. Special Services.
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Education
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Università degli Studi di Urbino 'Carlo Bo'
Laurea, Social Sciences. It includes behaviour, economics, people's psycology -
Harvard Extension School
Modular online seminar courses for H.R. for continuing education., The Impact of Emotional Intelligence on the job -
www.acao.it
Glider aircraft pilot, aviation -
Caio Plinio Secondo
High School - Como, Administration -
Fomazione Alberghiera (Hotel Studies)
Certificate, Revenue Management and Marketing