Experience

University of Ottawa

• Canada
• Higher Education
• 700 & Above Employee

• Member - Board of Governors

  • Sep 2017 - Present



International Summit on Borders

• Member - Advisory Board

  • Jan 2017 - Present



University of Houston

• United States
• Higher Education
• 700 & Above Employee

• Member - External Advisory Board - Border Trade Immigration(BTI) Institute

  • 2017 - Present



Canadian -American Border Trade Alliance

• Member - Senior Advisory Board

  • May 2016 - Present



US-Canada Border Conference

• Co-Chair, Advisory Board

  • 2016 - Present



CrossPoint Integrated Strategies, Inc.

• Ottawa, Ontario, Canada.

• President and CEO

  • Dec 2015 - Present

  Building on his experience in government, border management, large scale operations, national security, intelligence, customs and immigration, law enforcement, technology, and change management, Luc Portelance recently founded CrossPoint to provide strategic advice to private and public sector clients. Building on his experience in government, border management, large scale operations, national security, intelligence, customs and immigration, law enforcement, technology, and change management, Luc Portelance recently founded CrossPoint to provide strategic advice to private and public sector clients.



Canada Border Services Agency | Agence des services frontaliers du Canada

• Canada
• Government Administration
• 700 & Above Employee

• President

  • Nov 2010 - Jun 2015

  The CBSA is Canada’s integrated border management organization, responsible for facilitating trade, collecting revenue, and protecting our borders at 1,200 points of service across Canada and abroad. The CBSA operates 24/7, has approximately 14,000 employees and a $1.7B operating budget. Annually, the CBSA provides service to 100 million travellers across all modes (land, air, rail, marine), collects $27B in revenue, and enforces Canada’s Immigration Act. A highly tech-enabled organization, the CBSA leads the most complex suite of IT transformation projects in the federal government. Achievements include: -  modernizing risk-based operations; -  establishing performance benchmarks and measures; -  focus on industry stakeholder engagement and service; -  improving project management and delivering on major IT transformation; -  establishing financial stability and integrity; -  marketing/branding the Agency; - leading the CBSA’s foreign engagement with the World Customs Organization (WCO), Border Five (B5), Five Country Conference (FCC); -  Successfully negotiating agreements with customs organizations from critical trade partners -  driving culture change. Show less



Canada Border Services Agency (CBSA)

• Ottawa, Canada Area

• Executive Vice President (EVP)

  • 2008 - 2010

  Working closely with the President, the focus of the EVP position was to drive the Agency's Change Agenda including: - HQ reorganization - Operations reform - Branding - Culture change - Governance - Technology-enabled modernization - Performance measures Working closely with the President, the focus of the EVP position was to drive the Agency's Change Agenda including: - HQ reorganization - Operations reform - Branding - Culture change - Governance - Technology-enabled modernization - Performance measures



Canadian Security Intelligence Service (CSIS)

• • 2005 - 2008

  Responsible for leading domestic and international CSIS operations in the fields of Counter Terrorism, Counter Intelligence, Foreign Intelligence, and Security Screening, including:- providing executive leadership over HQ, field and international operations- delivering critical operational successes- developing effective domestic and international partnerships - delivering technical solutions for operational support- innovating by developing data exploitation capabilities- reorganizing operations for greater efficiencies- expanding international operations to meet emerging needs- establishing performance-based operational framework Show less

• • 2004 - 2005

  As ADC, responsibilities included:- Information Technology (CIO)- Technical Services and Engineering, - Internal Security

• • 1984 - 2004

  Held various executive leadership positions including: Director General Quebec Region, Deputy Director General Counter Intelligence, Deputy Director General Operations Support, Chief Counter Intelligence.



Royal Canadian Mounted Police | Gendarmerie royale du Canada

• Law Enforcement
• 700 & Above Employee

• Various

  • 1979 - 1984

  Various roles in law enforcement and intelligence. Various roles in law enforcement and intelligence.