Luc Chagué
PMO Transformation – Project Management Officer at ALMA Performance | EVOLIANZ- Claim this Profile
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Bio
Philippe Derouault
I worked with Luc during 4 years and sure Luc is a very strong professional. He is strong because he is an analytical person. He likes data as he is able to understand situation through it and the way to improve. But more than that, he is strong as he understood Service business. He knows what is important, he knows how to proceed with a customer, he knows how to get his confidence and provide high Service for high customer satisfaction. Congratulations Luc!!
Guido Ceresole
Luc is a motivated, forward thinking and experienced professional who has acquired a significant international exposure while we worked together in Asia Pacific. With a solid background in Services for packaging machinery, he is capable of developing and realizing process improvements that result in advancements in quality, cost, safety and operational efficiency across multiple industrial sectors. On account of his mature approach to his responsibilities, I often thought of Luc as a professional I could trust to get a thorough analysis of the situation and a structured action plan that he would implement with a proven methodology. I definitely would recommend him as Continuous Improvement or Services Director.
Philippe Derouault
I worked with Luc during 4 years and sure Luc is a very strong professional. He is strong because he is an analytical person. He likes data as he is able to understand situation through it and the way to improve. But more than that, he is strong as he understood Service business. He knows what is important, he knows how to proceed with a customer, he knows how to get his confidence and provide high Service for high customer satisfaction. Congratulations Luc!!
Guido Ceresole
Luc is a motivated, forward thinking and experienced professional who has acquired a significant international exposure while we worked together in Asia Pacific. With a solid background in Services for packaging machinery, he is capable of developing and realizing process improvements that result in advancements in quality, cost, safety and operational efficiency across multiple industrial sectors. On account of his mature approach to his responsibilities, I often thought of Luc as a professional I could trust to get a thorough analysis of the situation and a structured action plan that he would implement with a proven methodology. I definitely would recommend him as Continuous Improvement or Services Director.
Philippe Derouault
I worked with Luc during 4 years and sure Luc is a very strong professional. He is strong because he is an analytical person. He likes data as he is able to understand situation through it and the way to improve. But more than that, he is strong as he understood Service business. He knows what is important, he knows how to proceed with a customer, he knows how to get his confidence and provide high Service for high customer satisfaction. Congratulations Luc!!
Guido Ceresole
Luc is a motivated, forward thinking and experienced professional who has acquired a significant international exposure while we worked together in Asia Pacific. With a solid background in Services for packaging machinery, he is capable of developing and realizing process improvements that result in advancements in quality, cost, safety and operational efficiency across multiple industrial sectors. On account of his mature approach to his responsibilities, I often thought of Luc as a professional I could trust to get a thorough analysis of the situation and a structured action plan that he would implement with a proven methodology. I definitely would recommend him as Continuous Improvement or Services Director.
Philippe Derouault
I worked with Luc during 4 years and sure Luc is a very strong professional. He is strong because he is an analytical person. He likes data as he is able to understand situation through it and the way to improve. But more than that, he is strong as he understood Service business. He knows what is important, he knows how to proceed with a customer, he knows how to get his confidence and provide high Service for high customer satisfaction. Congratulations Luc!!
Guido Ceresole
Luc is a motivated, forward thinking and experienced professional who has acquired a significant international exposure while we worked together in Asia Pacific. With a solid background in Services for packaging machinery, he is capable of developing and realizing process improvements that result in advancements in quality, cost, safety and operational efficiency across multiple industrial sectors. On account of his mature approach to his responsibilities, I often thought of Luc as a professional I could trust to get a thorough analysis of the situation and a structured action plan that he would implement with a proven methodology. I definitely would recommend him as Continuous Improvement or Services Director.
Experience
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ALMA Performance | EVOLIANZ
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France
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Business Consulting and Services
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1 - 100 Employee
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PMO Transformation – Project Management Officer
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Apr 2023 - Present
Drive transformation project in agri-industryCo-construct project governance and transformation roadmapDeploy project mode methodologies and Lean cultureTrain and coach project managers
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Consultant / Project Manager
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May 2022 - Present
Coach & support Project Managers involved in Transformation project
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Rexam - Réseau d'Experts Arts et Métiers
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France
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Business Consulting and Services
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1 - 100 Employee
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Interim Manager
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Jan 2021 - Present
Available for missions as Interim / Transition Manager to : - Drive Strategic Transformation projects. - Deploy Operational Excellence in order to improve industrial and transactional processes efficiency Available for missions as Interim / Transition Manager to : - Drive Strategic Transformation projects. - Deploy Operational Excellence in order to improve industrial and transactional processes efficiency
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CUBIK Partners
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France
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Business Consulting and Services
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1 - 100 Employee
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Operational Excellence Consultant - Black Belt
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Apr 2021 - Mar 2023
Mission: Deploy “Process Approach” at the New Nuclear Engineering entity of EDF Achievements: Coach Process Owners for driving DMAIC projects, co-construct Transformation program, develop program methodology and governance, organize internal seminars, animate Green Belt trainings, deploy collaborative tools and digital 5S Mission: Deploy “Process Approach” at the New Nuclear Engineering entity of EDF Achievements: Coach Process Owners for driving DMAIC projects, co-construct Transformation program, develop program methodology and governance, organize internal seminars, animate Green Belt trainings, deploy collaborative tools and digital 5S
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Sidel
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France
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Machinery Manufacturing
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700 & Above Employee
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Continuous Improvement Director for Asia, Oceania & Africa
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Mar 2019 - Sep 2020
Responsibilities: Drive Transformation projects and deploy Lean 6 Sigma culture across Customer Management organization (10 Sales & Services offices) Achievements: Deploy Customer eXperience, streamline processes & trade flows (from 14 to 5 booking entities for Turnover M€ 180), deploy Lean 6 Sigma culture (Visual Management over 5 teams / 60 people), coach Continuous Improvement Agents Green Belt, merge legal entities (from 12 to 6 entities – 5 Project teams / 30 people), run performance diagnosis Show less
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Services Director for South East Asia & Pacific region
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Sep 2016 - Feb 2019
Responsibilities: Develop Services Sales, ensure Customer Satisfaction, manage full Services organization (Quote to Cash process on Spare Parts, Retrofit, Field Engineering, Maintenance) Achievements: Structure the regional Services Organization (55 direct reports in 6 countries), grow Turnover M€ 2.8 to M€ 7.3
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Business Unit Services Manager
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Dec 2013 - Aug 2016
Responsibilities: Develop worldwide Services Sales, support international Sales offices, supply Services products (Spare Parts, Retrofit, Technical Support, Training) Achievements: Transfer Spare Parts flow to central hub, grow Turnover M€ 11.3 to M€15
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Project Manager for modular machine
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Jun 2012 - Nov 2013
Responsibilities: Implement supply chain for modules in France & low-cost countries Achievements: Set-up Matrix organization, deploy Short Interval Management, finalize workshop conversion from parts assembling to modules integration
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Operations Manager
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Sep 2010 - Jul 2011
Responsibilities: Plan and organize catheters manufacturing in clean rooms, ensure compliance to Good Manufacturing Practices and Medical Device regulations Achievements: Deploy Lean methodologies (5S projects) to reduce contamination sources Responsibilities: Plan and organize catheters manufacturing in clean rooms, ensure compliance to Good Manufacturing Practices and Medical Device regulations Achievements: Deploy Lean methodologies (5S projects) to reduce contamination sources
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WestRock Company
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United States
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Packaging and Containers Manufacturing
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700 & Above Employee
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Industrialization Manager
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Nov 2005 - Aug 2010
Responsibilities: Provide in time all tools and instructions to workshops producing compact board Packaging (production in 3 shifts) Achievements: Rationalize stocks (-40%) and ERP Master Data (-90%), optimize make ready time (SMED: time -30%) and non-quality (–50%), run 5S projects, participate to site Transformation project (industrial reorganization, change management)
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Drawing Office Engineer / Methods Manager / Project Manager / Quality Manager / Procurement Manager
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Feb 1995 - Oct 2005
Responsibilities: Design Packaging machines, Improve processes & performance Achievements: Industrialize modular machine “5 in 1”, create Methods & Quality systems, deploy ERP, deploy Lean Manufacturing, Project Management
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National Service Volunteer
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Sep 1992 - Jun 1994
Responsibilities: Teach scientific education at the French secondary school Key learnings: Discover 7 western African countries and culture, develop my training abilities Responsibilities: Teach scientific education at the French secondary school Key learnings: Discover 7 western African countries and culture, develop my training abilities
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Education
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1989 - 1992
Arts et Métiers ParisTech - École Nationale Supérieure d'Arts et Métiers
INGENIEUR ARTS ET METIERS, Master of Engineering -
2022 - 2022
Cubik Partners
Black Belt Lean 6 Sigma, Operational Excellence -
2010 - 2011
AFNOR Certification
Black Belt Lean 6 Sigma, Operational Excellence
Community
