Experience

Barrabés.biz

• Spain
• Business Consulting and Services
• 1 - 100 Employee

• Event Project Manager

  • Oct 2021 - Present

  ✔️As Event Project Manager I am the main person in charge of the execution and development of face-to-face and virtual projects that arise in the different projects of the company. Most of them have to do with digital transformation, entrepreneurship, and innovation. ✔️Accustomed to teamwork in supplier management, venue selection, stateholder coordination, strategy design and project content. Responsible for meeting the timing and budget control ensuring the excellence of face-to-face and virtual events. ✔️I have excellent communication and relational skills which help me to resolve conflicts in an optimal and proactive way. ✔️In addition, as Event Project Manager, I supervise that the results of the events are aligned with the objectives and commitments agreed with the clients through different management methodologies. ✔️Lastly, I act as a main contact between the different clients and stateholders, keeping them updated on the status of the different projects and proactively providing solutions. Show less



White Lab, Madrid

• Madrid

• Event Manager, 𝘚𝘵𝘢𝘳𝘵𝘶𝘱

  • Jun 2019 - Jul 2020

  I was involved in the development, business strategy and implementation surrounding a unique event hosting venue. 📌𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐦𝐢𝐭: customer service, sales, configuration and design of the event. Coordinating events. Providing after-sales service. Defining pricing policies. Generating the customer database and establishing customer loyalty policies. Creating a client portfolio. Responsible for customer satisfaction and successful experiences. 📌𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐚𝐧𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐑𝐞𝐦𝐢𝐭: leading the commercial and marketing strategy. Establishing actions to promote and advertise the space. Presenting the space to key players within the event organisation industry. Supervising the benchmarking strategy. 📌𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐑𝐞𝐦𝐢𝐭: seeking, selecting and negotiating with suppliers. Hiring extra personnel. Carrying out invoice management. 🏆𝐌𝐚𝐢𝐧 achievements : ✔️Displaying a sole responsibility for generating profits upon closing events. ✔️Expanding the client portfolio. ✔️Carrying out the commercial strategy. Show less



Gestair

• Spain
• Airlines and Aviation
• 100 - 200 Employee

• Key Account Manager

  • Jun 2014 - Jun 2019

  ✈️Gestair is a private aviation company dedicated to the management of aircraft for its 𝐜𝐥𝐢𝐞𝐧𝐭𝐬, mostly 𝐈𝐁𝐄𝐗𝟑𝟓 companies. I started in this company as 𝐒𝐚𝐥𝐞𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, allowing me to develop customer acquisition and loyalty strategies, to analyse and execute the pricing policy as well as to define our potential customers. After a few months, due to the company's operational needs, I developed my professional career as a 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, with 𝐦𝐲 𝐦𝐚𝐢𝐧 𝐟𝐨𝐜𝐮𝐬 being 𝐜𝐥𝐢𝐞𝐧𝐭𝐬. 📍𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐦𝐢𝐭: customer service, strengthening and generating quality relationships. 📍𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐑𝐞𝐦𝐢𝐭: management of the client's daily operations, acting as liaison between the client and the remaining internal departments. Coordination and planning each aspect of our clients' private jet travel, delegating and overseeing tasks including check-in, crew, catering, transfers and travel itineraries. My most significant 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 were: 🏅Acting 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲 to resolve incidents involving 𝐝𝐞𝐦𝐚𝐧𝐝𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬. 🏅Acquiring new customers 𝐛𝐲 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐞𝐢𝐫 𝐤𝐞𝐲 𝐧𝐞𝐞𝐝𝐬. Show less



Amadeus

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager & Customer Training Coordinator

  • Nov 2012 - May 2014

  As 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 and 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫 of the training department, I was the 𝐦𝐚𝐢𝐧 𝐜𝐨𝐧𝐭𝐚𝐜𝐭 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭'𝐬 𝐤𝐞𝐲 𝐜𝐥𝐢𝐞𝐧𝐭𝐬: travel agencies, airlines and universities. 📣𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐦𝐢𝐭: informing customers about Amadeus products, as well as establishing top-quality relationships. 📣𝐒𝐚𝐥𝐞𝐬 𝐑𝐞𝐦𝐢𝐭: designing and organising the annual training plan and its methodology. Acting as the first point of contact for information on products, rates and contracting options. Invoicing and reporting economic results to the Financial and Sales Department. Reviewing and monitoring our clients' invoicing status. 📣𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐑𝐞𝐦𝐢𝐭: conducting and establishing satisfaction surveys as well as dispatching them according to Amadeus Central guidelines. Actively participating in order to obtain the ISO9001 quality certification. 📣𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥 𝐚𝐧𝐝 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐑𝐞𝐦𝐢𝐭: I acted as the main liaison between the Training Department and the Marketing Department, providing knowledge of our customers and working together in order to develop the marketing strategy for Amadeus IT Group's training products. My most outstanding 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬 were: 💪Being a pioneer in 𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐧𝐠 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 within the Department. 💪Generating 𝐭𝐫𝐮𝐬𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐥𝐨𝐧𝐠-𝐥𝐚𝐬𝐭𝐢𝐧𝐠 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 with our clients. 💪Promoting the 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 in the field of training. 💪Implementing 𝐂𝐑𝐌 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬. Show less