Luboš Tichý

Specialista na IT aplikace at Pražská energetika, a.s.
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ
Languages
  • Czech Native or bilingual proficiency
  • English Professional working proficiency
  • German Elementary proficiency

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Credentials

  • Linux - administrace systému
    Počítačová škola GOPAS
    Apr, 2022
    - Sep, 2024
  • Excel expert
    AbecedaPC Consulting a.s.
    Dec, 2016
    - Sep, 2024
  • ECDL - European Certification of Digital Literacy
    Střední škola managementu a služeb s.r.o.
    Apr, 2005
    - Sep, 2024

Experience

  • Pražská energetika, a.s.
    • Czechia
    • Oil and Gas
    • 200 - 300 Employee
    • Specialista na IT aplikace
      • Jun 2019 - Present
  • Re:Sources Czech Republic
    • IT Specialist
      • Sep 2016 - May 2019

      - ERP System Administrator - IT services and support of the Enterprise Applications - ERP System Administrator - IT services and support of the Enterprise Applications

  • OR-IT solutions s.r.o.
    • Czechia
    • IT Services and IT Consulting
    • Junior IT Project Manager
      • Oct 2015 - Aug 2016

      Projects aimed to implement and development in eHealth IT systems for State Institute for Drug Control (SÚKL), Ministry of Health (MZ ČR), Institute of Health Information and Statistics of the Czech Republic (ÚZIS), Czech Health Research Council (AZV ČR) Projects aimed to implement and development in eHealth IT systems for State Institute for Drug Control (SÚKL), Ministry of Health (MZ ČR), Institute of Health Information and Statistics of the Czech Republic (ÚZIS), Czech Health Research Council (AZV ČR)

  • INTERIS CZ, a.s.
    • Czechia
    • Information Technology & Services
    • IT Projects Specialist
      • Jan 2014 - Sep 2015

      - Projects focused on implementation IT system solutions, tender documentation, forensic IT audits for various government authorities, responsibility for communication with government and suppliers. - Administrator of the ITSM software solution.

    • IT Helpdesk Manager
      • Jul 2013 - Jan 2014

      Operation and development of the Ministry of Agriculture (MZe) IT system LPIS for the allocation of agricultural subsidies- Leadership of the IT Service Desk team (2nd level)- Participation on development of the ITSM tool (OTRS) - Regular personal meetings and participation in working groups- Reporting

  • O2 Czech Republic
    • Czechia
    • Telecommunications
    • 700 & Above Employee
    • IT Support
      • Mar 2013 - Jun 2013

      Technical support project for Czech School Inspectorate (ČŠI) Technical support project for Czech School Inspectorate (ČŠI)

  • Attigente s.r.o.
    • Telesales
      • May 2012 - Oct 2012

      Campaign for Citibank Europe plc Campaign for Citibank Europe plc

  • Contacc SE
    • Czechia
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Call Centre Assistant, Coach of Sales Skills, Team Leader
      • Jul 2007 - Apr 2012

      2007-2010 Campaigns for T-Mobile Czech Republic a.s. - voice and data tariffs (up-sell, cross-sell, migration, acquisition), customer care for pre-paid segment 2010-2012 Campaigns for Vodafone Czech Republic a.s. and T-Mobile Czech Republic a.s. - voice and data tariffs (migration, up-sell, cross-sell, acquisition) 2011 - support of "SLDB 2011" project for Czech Statistical Office (ČSÚ) 2007-2010 Campaigns for T-Mobile Czech Republic a.s. - voice and data tariffs (up-sell, cross-sell, migration, acquisition), customer care for pre-paid segment 2010-2012 Campaigns for Vodafone Czech Republic a.s. and T-Mobile Czech Republic a.s. - voice and data tariffs (migration, up-sell, cross-sell, acquisition) 2011 - support of "SLDB 2011" project for Czech Statistical Office (ČSÚ)

  • Call centres in Prague
    • Call Center Agent
      • Jul 2006 - Jun 2007

      Outbound and inbound campaigns and projects for various telecom, banking and financial companies - Český Telecom (later O2 CZ), Citibank, Home Credit (PPF group), UPC (later Vodafone) Outbound and inbound campaigns and projects for various telecom, banking and financial companies - Český Telecom (later O2 CZ), Citibank, Home Credit (PPF group), UPC (later Vodafone)

Education

  • Business Academy
    Bussines as usual, Obchodní podnikání
  • Střední škola managementu a služeb s.r.o.
    Vizuální komunikace
  • 1. KŠPA Kladno s.r.o.
    Information Technology

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