Luba Krasnopolsky

Customer Service Officer at Rapid Global
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Adelaide Area
Languages
  • English Native or bilingual proficiency
  • Hebrew Native or bilingual proficiency
  • Russian Native or bilingual proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Officer
      • Nov 2018 - Present

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Ancillary Claims Assessor
      • Dec 2015 - Dec 2016

      Assessing claims within nominated criteria and based on Bupa polices. Working on multiple PC applications. Performing Outbound calls. Liaison with internal departments, and external clinics when required for obtaining the best claims outcome. Working within tight time frames and targets. Administration duties including mail posting, printing etc. Undergoing constant training to provide a more comprehensive and up to date service to our customers. High level of accuracy. Working autonomously and as part of a team.

    • Australia
    • Insurance
    • 100 - 200 Employee
    • Data Entry professional
      • Nov 2015 - Dec 2015

       Data Entry.  Administration.  Sorting documents manually and electronically.  Working autonomously and within a small team.  Working on Microsoft Suit in particular on Excel.  Working within tight time frames.  Data Entry.  Administration.  Sorting documents manually and electronically.  Working autonomously and within a small team.  Working on Microsoft Suit in particular on Excel.  Working within tight time frames.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Hospital Claims Clerk
      • May 2015 - Oct 2015

       Working autonomously.  Working on multiple PC applications.  Organizational duties.  Filing documents.  Sorting emails  Training.  Administration.  Working autonomously.  Working on multiple PC applications.  Organizational duties.  Filing documents.  Sorting emails  Training.  Administration.

    • Australia
    • Facilities Services
    • 700 & Above Employee
    • Cleaner/Team Supervisor
      • Jun 2012 - Apr 2015

      Organizing work distribution. Managing equipment orders. Problem resolution. Working in short time frames. Organizing work distribution. Managing equipment orders. Problem resolution. Working in short time frames.

    • Assistant in Midwifery
      • Feb 2013 - Feb 2014

      Working with minimal supervision as part of a team. Providing midwifery care to women and neonates. Working in a multitasking environment. Providing woman centered care. Problem solving skills in complicated situations. Administration. Working with minimal supervision as part of a team. Providing midwifery care to women and neonates. Working in a multitasking environment. Providing woman centered care. Problem solving skills in complicated situations. Administration.

    • Retail
    • 1 - 100 Employee
    • Customer Service and sales officer
      • Feb 2008 - Oct 2009

      Working autonomously within all aspects of routine store management. Dealing with queries, orders, special requests and commodity exchanges. Preparation of advertisement materials. Managing the books in the stores and in the warehouse. Window displays organization of stores in the network. Supervising store security. Working autonomously within all aspects of routine store management. Dealing with queries, orders, special requests and commodity exchanges. Preparation of advertisement materials. Managing the books in the stores and in the warehouse. Window displays organization of stores in the network. Supervising store security.

    • Customer Service Officer
      • Feb 2006 - Feb 2008

      Conducting orders for customers and performing sales as part of the services centre. Working on different software programs including SAP and Microsoft Office suite. Organization of statistical applications. Preparation of training materials. Preparation of explanatory and promotion presentations. Multilingual customer support provider (Hebrew, Russian, English). Selling new and exclusive products. Working in a fast pace environment. Conducting orders for customers and performing sales as part of the services centre. Working on different software programs including SAP and Microsoft Office suite. Organization of statistical applications. Preparation of training materials. Preparation of explanatory and promotion presentations. Multilingual customer support provider (Hebrew, Russian, English). Selling new and exclusive products. Working in a fast pace environment.

Education

  • Wesley Health Managment
    Medical Reception course, Medical Reception/Receptionist
    2015 - 2015
  • University of South Australia
    Bachelor’s Degree, Bachelor of Midwifery
    2011 - 2014

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