Luana Santos

Civil Works Technician at Salis Engenharia
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Contact Information
Location
Canoas, Rio Grande do Sul, Brazil, BR
Languages
  • English Full professional proficiency

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5.0

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Rodrigo Sella

Luana é uma profissional impressionante, além de excelente pessoa. A recomendo fortemente a todo time e organização, por seu fortíssimo pacote de competências técnicas e comportamentais, que a coloca em posição de destaque em qualquer time de vendas-comercial, entregando consistentemente resultados excepcionais, mesmo sob condições altamente desafiadoras.

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Experience

    • Brazil
    • Construction
    • 1 - 100 Employee
    • Civil Works Technician
      • Oct 2022 - Present

      Supervision and review of services performed activity planning work schedule Quality control Material control Management of outsourced teams and construction workers Supervision and review of services performed activity planning work schedule Quality control Material control Management of outsourced teams and construction workers

    • United Kingdom
    • Internal Account Manager
      • Oct 2018 - Mar 2021

      Perform the maintenance of active accounts, identify potential needs of other available products, seek reactivation of inactive accounts. Provide support with product technical guidance, manage the sales and after-sales process, find new customers.

    • Commercial Assistant
      • Jun 2015 - Sep 2018

      Manage active customer accounts by providing the necessary care of the entire sales process, conduct analysis of the behavior of the portfolio seeking to identify potential of each client. Provide support to customers and external vendors, pre-analyze and direct potential customers to vendors in the corresponding region and seek to resume service to inactive accounts.

    • 1 - 100 Employee
    • Inside Sales
      • Apr 2014 - Feb 2015

      Responsible for prospecting and maintenance of customers, making the sale and the after sales, follow-up and control of launches in the company's management system, sending reports from prenota to external vendors, performance in the issuance of invoices and bank statements and delivery to customers, elaboration of price quotation for customers and target public of the chemical segment, monitoring and control of the support by directing sales representatives. Responsible for prospecting and maintenance of customers, making the sale and the after sales, follow-up and control of launches in the company's management system, sending reports from prenota to external vendors, performance in the issuance of invoices and bank statements and delivery to customers, elaboration of price quotation for customers and target public of the chemical segment, monitoring and control of the support by directing sales representatives.

    • Brazil
    • Farming
    • 100 - 200 Employee
    • Administrative Assistant
      • Feb 2012 - Jun 2013

      Management of administrative routines, as well as internal and external customer service, attendance to representatives, responsible for control of payment and conference of commissions, release of orders through the Oracle system, active collection of customers by telephone and e-mail, issue of tickets and calculation of interest, realization of telephone service, assisting reception and board support, acting in the control of accounts payable, accounts receivable and treasury, elaborating and following the expected and realized cash flow for the accounting sector. Show less

    • Administrative Technician
      • Feb 2010 - Nov 2011

      Responsible for the control and organization of document archiving of outsourced services, making additive terms, performance in accounts payable and receivable, electronic invoice issuance, control of entry and exit of materials from third parties, internal control, directly assisting the HR sector, in documentation for admission, periodic examinations, layoffs, union approval, purchase of transportation voucher, food, medical covenants, point card control, PCMSO and PPRA, Acting in the channels of endomarketing, through the administration of internal communication of the company, organization of events in commemorative dates and expansion of the brand, responsible for the procurement of office supplies, as well as the preparation of cost reports, use of the SAP system. Show less

Education

  • IMED | Oficial
    Bachelor of Engineering - BE, Civil Enginnering
    2021 - 2022
  • Escola Técnica O Academico
    Administrative Technician, Business Administration and Management, General
    2007 - 2008

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