Experience

Herts FullStop

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Customer Account Manager Team Leader

  • Dec 2021 - Present

  United Kingdom

• Account Manager

  • Mar 2019 - Dec 2021



Prominate UK

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Senior Sales Coordinator

  • Apr 2017 - Mar 2019

  Luton, United Kingdom • Sales support • Customer service • E-Commerce • Projects • Supplier relations • CRM management • Operational support • Product knowledge



Select Appointments Ltd

• Temporary Operations Associate

  • Oct 2016 - Feb 2017

  St. Albans, Hertfordshire • General office administration and operational duties • Debtors – Invoicing and payment monitoring (Salesforce, GoCardless, Spike). • Management updates on pending deals. • Client services - Monitoring equipment repairs and liaising with clients and suppliers • Inventory control and stock purchases • Sales Support • CRM Management (SalesForce)



Inspiring Learning

• United States
• Education Administration Programs
• 100 - 200 Employee

• Field Sales Executive for Equity

  • Feb 2016 - Aug 2016

  Hertfordshire • Create and develop excellent business relationships with Schools and Tour Leaders – primarily on a face-to-face basis within schools, however also regular telephone and email contact. • Achieve client retention through successful delivery of tours, and pre and post tour customer care • Provide all administrative support to schools and party leaders of within set geographical area, including accurate quotes and presentations. • Promote Inspiring Learning and product portfolio to… Show more • Create and develop excellent business relationships with Schools and Tour Leaders – primarily on a face-to-face basis within schools, however also regular telephone and email contact. • Achieve client retention through successful delivery of tours, and pre and post tour customer care • Provide all administrative support to schools and party leaders of within set geographical area, including accurate quotes and presentations. • Promote Inspiring Learning and product portfolio to teachers • Create a local sales and marketing plan that will assist in the delivery of agreed objectives • Build contacts through networking, recommendations and database building during cold calling • Be aware of industry and competitor activity and feedback accordingly • Ability to help the team in order to achieve agreed individual and team objectives/targets, through mutual support. • Report on the outcomes of the sales campaigns and to ensure that each sales contact has been accounted for. Show less



SPECTRUM EDUCATION

• India
• E-Learning Providers
• 1 - 100 Employee

• Sales Executive

  • Dec 2014 - May 2015

  Hertfordshire Responsibilities included Field sales, Account Management, Customer service, Business Development, Product promotion, CRM management, Market research. • Achieve sales targets by effectively managing a set geographical territory • Create and develop excellent relationships with clients through regular communications and customer service. • Promote Spectrum and affiliated suppliers products to clients. • Create a business plan that aides in achieving goals and targets set out… Show more Responsibilities included Field sales, Account Management, Customer service, Business Development, Product promotion, CRM management, Market research. • Achieve sales targets by effectively managing a set geographical territory • Create and develop excellent relationships with clients through regular communications and customer service. • Promote Spectrum and affiliated suppliers products to clients. • Create a business plan that aides in achieving goals and targets set out. • Develop new business through networking, recommendations, database building and cold calling • Be aware of industry and competitor activity • Regularly update and manage CRM systems • Ability to help the team in order to achieve targets, through mutual support. Show less



Garters & Things

• Owner

  • Feb 2009 - Jan 2014

  Pretoria Area, South Africa I am involved in all aspects of the business. Sourcing of products locally & Internationally, Design of new products, Sourcing manufacturers, Purchasing of raw materials locally and internationally, manufacturing products and quality control to ensure products are of excellent standard, sales, client relations, marketing (photographing & editing for catalogs), accounting (Debtors, Creditors, Financial reports, Banking) and delivery to clients.



De Wet Promotions

• Sales Representative

  • Apr 2006 - Mar 2008

  Pretoria Area, South Africa Sales, client relations and assisting at Trade Shows



Brasch Hobbies.

• Sales Representative.

  • Apr 2004 - Mar 2006

  Pretoria Area, South Africa Sales, Customer relations, assisting at Trade Shows and giving craft classes / demonstrations during promotions at client's business



International Air Transport Association (IATA)

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Accounts controlller

  • Nov 2002 - Mar 2004

  Johannesburg Area, South Africa Creditors, Debtors (Value – approx. R80 million), resolving discrepancies, Reconcilling customer accounts, uploading debtors and creditors billings onto a website for downloading by clients, Co-ordinate accounts with data capturer in the UK, assist other staff in assignments as and when required and assist Administrator with all accreditation issues and follow-up.