Leigha Staffenhagen

Community Marketing Manager at Skagit Valley Food Co-Op
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area
Skills

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5.0

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Christie Smith

I had the pleasure of working with Leigha as classmates and coworkers. Leigha always impresses me with her go-getter attitude and willingness to help and learn. Leigha is a hardworking, sociable, and dependable person that I would highly recommend. Leigha is a motivating team player and her exceptional work never disappoints.

Brian Butcher

Within the instances that I got the pleasure of working with Leigha, it was abundantly clear that she is somebody who is able to put her mind to something, stick with it, and see it through to the end with incredible enthusiasm and wit. Leigha is somebody that can work side by side with just about anyone, and always brings an optimistic yet hard working demeanor to the table. I highly recommend her for any position that involves interpersonal dynamics and/or project management.

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Credentials

  • HubSpot Inbound Marketing Certification
    HubSpot
    Nov, 2016
    - Nov, 2024
  • Hootsuite Platform
    Hootsuite
    Oct, 2016
    - Nov, 2024
  • Google Analytics Platform
    Google
    Oct, 2016
    - Nov, 2024

Experience

  • Skagit Valley Food Co-Op
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Community Marketing Manager
      • Mar 2020 - Present

      In my role as Community Marketing Manager I work alongside the Marketing & Outreach Director to assist in a variety of marketing programs including social media strategy, editorial content creation, community engagement and outreach, and other related administrative duties and projects. I sort through various sales, local news, and department promotions in order to craft a monthly social calendar consisting of 3-4 brand-oriented posts designed to build brand awareness, drive sales, and encourage community engagement. Through the use of Mailchimp I launch a weekly email newsletter featuring weekly sales, store updates, and related digital publications. Throughout my time at the Co-op, I have assisted in growing our Instagram follower count from approximately 3,000 to 6,700 followers and have boosted our overall presence on Instagram stories. In addition to my marketing role, I have also established myself as a versatile employee, offering administrative assistance to the Human Resources Department and Board of Directors, while acting as a brand and community steward for the Co-op through my online communication with customers and social media followers. I also assisted the Marketing Director in crafting a community-oriented outreach response to the ever-changing COVID-19 restrictions and mandates that impacted the grocery industry throughout 2020. -Manages social media content for Facebook & Instagram -Develops social media strategy & crafts promotional and audience-driven social copy for community-owned grocery store -Crafts promotional & informative weekly email marketing campaign -Acts as brand & community steward Show less

  • Insteading
    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Managing Editor
      • Aug 2017 - May 2021

      -Manage editorial calendar -Manage social channels -Draft/publish social copy -Launch & manage a monthly contest -Content creation -Manage editorial calendar -Manage social channels -Draft/publish social copy -Launch & manage a monthly contest -Content creation

  • Content Harmony
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Content Marketing Specialist
      • Jul 2017 - Apr 2021

      In my role as Content Marketing Specialist, I manage an editorial calendar for 4 separate niche websites. Through the use of CMS and WordPress, I oversee anywhere from 4-6 keyword-driven posts going live each week. While crafting the overall editorial strategy for the sites, I manage up to 5 writers at a time and edit posts for clarity and to ensure that they meet brand guidelines. Aside from managing a monthly editorial calendar, I’ve created guests posts for similar niche sites and have had a hand in content promotion and outreach to build our overall readership and online visibility. Additionally, I manage the Pinterest, Facebook, Instagram, and Twitter accounts for our sites and craft on-brand copy for all social messaging. Applicable Skills: -Editorial Management -SEO & Keyword Research -Social Media Management -CMS & WordPress -Content Creation & Promotion -Outreach Show less

  • Bellingham Training & Tennis Club
    • Bellingham, Washington Area
    • Member and Guest Services
      • Sep 2015 - Aug 2020

      As a part of the member and guest services team at BTTC, I am the first point of contact for visitors at the facility. I serve as the first impression for new visitors at the club, and work to provide exceptional customer service to members and guests. In addition to providing general customer service, I have a variety of administrative responsibilities including checking students into classes and clinics, troubleshooting accounting questions, and scheduling private lessons, personal training, and tennis court times. -Provided customer service for tennis club members and guests -Managed cloud billing and account service -Developed catalogue of seasonal tennis clinics and fitness camps -Entry level account management services Show less

  • Aezy™️ Virtual
    • United States
    • Software Development
    • 1 - 100 Employee
    • Marketing Intern
      • Apr 2017 - Jul 2017

      As a marketing intern at Simply Posted, I crafted on-brand, location-specific social media copy for a variety of real estate agents in the Whatcom county area. Through the use of pre-arranged voice settings, I worked to create a unique social media presence for each real estate agent while maintaining actionable content that drove visitors to their website. -Create both general and hyper-local content for real estate professionals -Develop a personalized social media experience for every client based on specific voice settings -Create content that is strategically curated -Develop blog titles for SP social media and clients Show less

  • TOKU-E Company
    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Marketing Assistant Intern
      • Feb 2017 - Mar 2017

      -Managed social media accounts including Twitter, Facebook, and LinkedIn -Created scheduled social media posts through Buffer -Translated technical biology research papers into blog posts for website to promote SEO and brand reputation -Developed promotional fliers for company distributors -Managed Google Analytics to analyze web site traffic, referral sources, and social media influence on traffic -Managed social media accounts including Twitter, Facebook, and LinkedIn -Created scheduled social media posts through Buffer -Translated technical biology research papers into blog posts for website to promote SEO and brand reputation -Developed promotional fliers for company distributors -Managed Google Analytics to analyze web site traffic, referral sources, and social media influence on traffic

  • Grove Street Espresso
    • Marysville, Washington
    • Barista
      • Aug 2014 - Feb 2017

      -Provide exceptional customer service in fast pace, quick-service enviornment -On average serving 30 customers per hour -Create hand-crafted specialty coffee drinks from scratch -Developed knowledge of coffee and service industry -Provide exceptional customer service in fast pace, quick-service enviornment -On average serving 30 customers per hour -Create hand-crafted specialty coffee drinks from scratch -Developed knowledge of coffee and service industry

  • Pacific West Performing Arts
    • Snohomish, Washington
    • Administrative Assistant
      • Apr 2013 - Sep 2016

      As an administrative assistant at Pacific West Performing Arts, some of my day-to-day tasks included enrolling students into dance classes, account billing, and providing exceptional customer service to dancers and their parents. In addition to daily administrative work, I enrolled 50 students into 3 seperate dance competitions, coordinated costume sizing, payments, and orders, and was the event coordinator for 3 annual dance recitals that involved 200 students, 10 teachers, and numerous parent volunteers. Applicable Skills: -Office Administration & Management -Customer Service -Account Billing -Event Planning & Coordination -Scheduling Show less

  • Nike
    • United States
    • Retail
    • 700 & Above Employee
    • Athlete/Sales Associate
      • Apr 2012 - Sep 2014

      -Provided excellent customer service in fast-paced retail environment -Managed sales floor in a variety of footwear and apparel departments -Worked POS system at the register and on the sales floor -Answered customer inquires on the sales floor and over the phone -Supported fellow athletes in sales and customer questions -Provided excellent customer service in fast-paced retail environment -Managed sales floor in a variety of footwear and apparel departments -Worked POS system at the register and on the sales floor -Answered customer inquires on the sales floor and over the phone -Supported fellow athletes in sales and customer questions

Education

  • Western Washington University
    Bachelor of Arts (BA), Business Administration - Marketing Concentration
    2015 - 2017
  • Everett Community College
    Associate of Arts (A.A), Business Administration
    2012 - 2015
  • Lake Stevens High School
    High School Degree
    2009 - 2012

Community

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