Marketing Project Manager

• Oct 2021 - Present

Customer Care Expert

• Jul 2020 - Mar 2021

Customer Support Representative

• Jul 2019 - Feb 2020

Design Project Manager

• Aug 2017 - Mar 2019

− Project management: negotiations with potential and existing customers/partners (USA, Great Britain, Germany, Austria, Georgia), discovering and analysing business requirements within project, projects estimation, forming of technical assignments, distribution of duties for tech team, managing projects via Asana and Trello, managing projects’ timeframes, keeping up with clients at each of projects stages, managing delievery of projects.− Performing Wordpress and custom admin panels usage trainings for clients.− Website content management (Wordpress, HTML, PHP, CSS, cutom admin panels) high level code analysis, editing, adding custom features to preconfigured Wordpress templates.− Building Wordpress-driven websites.− Creating websites prototypes and design at Figma.− Digital design, printed products design.− Building and managing Mailchimp campaigns.

Public Relations Manager

• Nov 2016 - Feb 2017

− Grant projects development and management: preparing project documentation in accordance with provided terms and conditions (USA, Europe, CIS), managing grant application processes.− Communication with partners within building PR collaboration strategies.− Working on content for business-oriented presentations for enternal and external audiences (business-events, marketing forums, case studies workshops, etc.).− Managing materials production for PR and advertising campaigns.− Interview scripting, editing and preparing for publishing.− Daily work with press: communication with journalists, articles production and management, managing mass media database, work with opinion leaders.