Luis Rosario
Director, Youth Initiatives & Partnerships at We Got Next Sports- Claim this Profile
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Bio
Credentials
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Microsoft Excel from Beginner to Advanced
UdemyJan, 2021- Sep, 2024 -
Productivity and Time Management for Overwhelmed
UdemyJan, 2021- Sep, 2024 -
The Complete SQL Certification
UdemyJan, 2021- Sep, 2024
Experience
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We Got Next Sports
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United States
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Spectator Sports
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1 - 100 Employee
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Director, Youth Initiatives & Partnerships
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Jan 2021 - Present
● Produce partnerships with local community centers to create programs for children designed to improve education, mindfulness, and athletic ventures. ● To increase the value the nonprofit organization offers to the community, we sought funding through various strategies, including presenting our goals and plan to businesses and private donors and hosting fundraising events. ● Produce partnerships with local community centers to create programs for children designed to improve education, mindfulness, and athletic ventures. ● To increase the value the nonprofit organization offers to the community, we sought funding through various strategies, including presenting our goals and plan to businesses and private donors and hosting fundraising events.
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Altice USA
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1 - 100 Employee
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Customer Retention Specialist
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Feb 2016 - Jan 2021
Key Qualifications & Responsibilities• To save and keep consumers, exceptional customer service and in-depth understanding of all Optimum products and services were displayed.• Ability to interact with customers on a human level and engage them in conversation while explaining why Optimum is the best option.• Achieved a track record of over 90% customer satisfaction by skillfully providing services and solutions that were specifically customized to each client's demands.Key Achievements• Received top commission honors repeatedly.• Surpassed the department average of 84% by keeping more than 90% of the clients. Show less
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Account Manager
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Feb 2015 - Feb 2016
Developed new client relationships as well as upsell current clients by identifying and closing sales opportunities effectively. • Effectively exercised professional salesmanship by visiting a potential client and offering services and products to increase sales and revenue • Analyzed areas of opportunity to generate effective leads to maximize sales leading to consistently meeting performance metrics. • Kept records of customer interactions, processed customer accounts, and filed documents. Show less
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Education
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2010 - 2014
State University of New York at Delhi
Bachelor's degree, Business, Management, Marketing, and Related Support Services
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