Lindsay Pluff

Process Improvement Manager at US Medical Management
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Contact Information
us****@****om
(386) 825-5501
Location
Detroit Metropolitan Area

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Process Improvement Manager
      • Sep 2019 - Present

    • United States
    • Health, Wellness & Fitness
    • 300 - 400 Employee
    • Sr. Quality Improvement Facilitator
      • Mar 2017 - Jul 2019

      - Engage with health care professionals and beneficiaries to improve health outcomes. - Coordinate with subject matter experts, external partners and stakeholders to ensure effective solutions. - Implement quality initiatives to increase immunization rates. - Utilize data reports and trends to identify gaps and areas of opportunity. - Supervise and manage a number of quality improvement projects throughout the state of Illinois - Ensure Centers for Medicare and Medicaid Services contract deliverables are met. - Supervise and mentor Immunization task interns. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Public Health Associate
      • Oct 2015 - Mar 2017

      • Review and report cases of congenital syphilis in the city of Chicago. • Create, administer and analyze surveys to identify opportunities for program improvement. • Collate and integrate data into performance dashboard for partner services staff. • Complete statistical analyses of data in Excel and R. • Produce abstracts and posters to be presented at conferences. • Work within an advisory group to address and stop the spread of viral meningitis within the city of Chicago. • Coordinate with federal and city health department authorities to complete projects in a timely and efficient manner. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
      • May 2015 - Sep 2015

      • Conducted research regarding availability of contraceptives through Illinois insurance plans. • Established immunization outreach efforts for IL collar counties. • Conducted training sessions focused on increasing immunization education and awareness. • Prepared policy briefs on issues related to Health Reform, Reproductive Justice and the Children’s Health Insurance Program. • Aided in the training of Illinois Health Insurance Navigators. • Disseminated information to Illinois residents regarding the Affordable Care Act and Medicaid expansion in the state. Show less

      • Sep 2014 - May 2015

      • Performed literature reviews on topics related to health reform.• Produced position papers for organization on health topics related to maternal and child health.• Evaluated and created reports detailing insurance coverage options available to Illinois citizens on the Marketplace. • Assisted in producing educational materials for providers and community members.

    • Graduate Assistant
      • Aug 2014 - May 2015

      • Managed social media sites for University of Illinois at Chicago School of Public Health. • Conducted focus groups on recruitment and marketing methods with prospective, current and past students. • Gathered data and produce reports to compare University of Illinois at Chicago School of Public Health degree programs with competitors. • Established Standard Operating Procedures for recruitment and marketing methods. • Created reports to reflect faculty activities. • Managed social media sites for University of Illinois at Chicago School of Public Health. • Conducted focus groups on recruitment and marketing methods with prospective, current and past students. • Gathered data and produce reports to compare University of Illinois at Chicago School of Public Health degree programs with competitors. • Established Standard Operating Procedures for recruitment and marketing methods. • Created reports to reflect faculty activities.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Coordinator
      • Sep 2009 - Aug 2014

      • Coordinated both federally and industry funded clinical and epidemiological research projects within Chicago communities. • Worked with several different departments within the hospital to facilitate easy study participation for community members. • Completed data entry and data cleaning under deadlines. • Created and maintained programs for recruitment and retention of studies. • Worked to develop and maintain recruitment among minority groups within the Chicago area • Coordinated both federally and industry funded clinical and epidemiological research projects within Chicago communities. • Worked with several different departments within the hospital to facilitate easy study participation for community members. • Completed data entry and data cleaning under deadlines. • Created and maintained programs for recruitment and retention of studies. • Worked to develop and maintain recruitment among minority groups within the Chicago area

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Technician Associate
      • Sep 2007 - Sep 2009

      • Administered neuropsychological tests to subjects representing a wide range of populations. • Supervised and trained a team of 8 Research Assistants. • Coordinated testing and scheduling for over 30 active studies. • Created abstracts and posters and presented at national conferences. • Administered neuropsychological tests to subjects representing a wide range of populations. • Supervised and trained a team of 8 Research Assistants. • Coordinated testing and scheduling for over 30 active studies. • Created abstracts and posters and presented at national conferences.

Education

  • University of Michigan
    B.A., Psychology
    2003 - 2007
  • University of Illinois at Chicago
    Master of Public Health (MPH), Health Policy and Administration
    2012 - 2015
  • University of Michigan

Community

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