Loniesha Kemp

Event Coordinator at Property Management People, Inc.
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Contact Information
us****@****om
(386) 825-5501

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Bio

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Credentials

  • Foundations of Project Management
    Google
    Oct, 2022
    - Oct, 2024

Experience

  • Property Management People, Inc.
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Event Coordinator
      • Jul 2021 - Present

      • Manage the registration process for members, sponsors, vendors, employees, and other attendees • Provide superior customer service by phone and email for all events. Respond to all phone and email messages for inquiries, complaints, changes, cancellations, etc. • Maintain mutually beneficial relationships with existing vendors, sponsors and exhibitors and research new opportunities to provide more cost effective and creative services that meet organizational goals and standards. • Send and track correspondence from board of directors and committee chairs to the community through use of social media platforms, website bulletin board and email • Manage Social Committee and Community events budget and revenues while identifying potential cost saving and revenue gains • Prepare and train HOA Office Staff on registration opening dates, Q&A, deadlines, and how to assist event hosts and vendors • Work with Finance on processing payments and refunds • Add event information, attendee lists, and registration links to internal dashboard Show less

  • TriSource
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Conference Coordinator
      • Jul 2020 - Jul 2021

      Conference Coordinator • Coordinate conference and training for staff and outside vendors • Schedule the time, space and equipment while coordinating agendas with participants and faculty • Provide direction, guidance, and instruction to staff as well as event vendors on meeting and conference procedures • Schedule and coordinate conferences/meetings both in person and virtually using electronic calendars • Review outgoing correspondence for proper use of grammar, punctuation, format and policy conformance • Manage multiple tasks with competing deliverables and deadlines. • Effectively Identified , managed and resolved scheduling conflicts in a professional manner. • Immediately updated shared calendars with facility availability to maintain accurate scheduling. • Coordinated with the Audio and Visual team to ensure technical assistance availability during in-person and virtual conferences. Show less

  • GEICO
    • United States
    • Insurance
    • 700 & Above Employee
    • Insurance Service Representative
      • Jun 2018 - Mar 2020

      • Build Sustainable relationships of trust through open and interactive communication • Handle complaints, provide appropriate solutions and alternatives within procedural policy to ensure resolution • Deliver accurate pricing for insurance policies , increase sales by upselling customers on policy add on beneficial to their insurance needs • Research policy holder information in order to prepare reports or answer inquiries about vehicle claims • Effectively complete several current policy adjustments and new policy applications by taking consistent incoming calls in a timely manner. • Conduct library and computer searches to gather policy standard procedure when resolving customer issues Show less

  • Live! Casino & Hotel
    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Club Service Reresentative
      • Sep 2016 - Jun 2018

      • Register New Casino Guest into the Member Rewards Program to ensure customer loyalty. • Increase customer play and time spent in the casino by communicating promotional events, entertainment events and guest incentives. • Provide status updates for ongoing promotional events and player activity • Provide direction, guidance, and instruction to guest about game play, hospitality, area attractions • Perform file search, entered and manipulate data using automated data bases • Register New Casino Guest into the Member Rewards Program to ensure customer loyalty. • Increase customer play and time spent in the casino by communicating promotional events, entertainment events and guest incentives. • Provide status updates for ongoing promotional events and player activity • Provide direction, guidance, and instruction to guest about game play, hospitality, area attractions • Perform file search, entered and manipulate data using automated data bases

Education

  • Towson University
    Bachelor's degree, Communication Studies
    2013 - 2015
  • Prince George's Community College
    Associate of Arts and Sciences (AAS), Business Administration and Management, General
    2010 - 2012
  • North Carolina A&T State University
    Business Administration and Management, General
    2007 - 2009

Community

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