Lovina Torres

Administrative Specialist at BSE Security Service Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Greater San Diego Area, US

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Bio

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Experience

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Administrative Specialist
      • Sep 2020 - Present

      As an Office Assistant and Dispatcher, scheduling and communicating with the security guards on was a priority. Being able to schedule according to sites that needed security guards to meet the requirements. Along with being able to communicate with the security guards about scheduling according to their availability. As well as answering dispatch calls when security guards were to clock in and out along with making any reports of any incidents that may have happened on site. Being able to interview and recruit individuals who have applied for any positions they are interested in for employment.

    • United States
    • Retail
    • 700 & Above Employee
    • Keyholder Manager
      • May 2020 - Sep 2020

      As a Keyholder Manager, customer service was prioritized through prompt and courteous service, attention to detail, and ability to anticipate needs for customers. I would maintain compliance through annual reviews of Anti-Money Laundering, tobacco and alcohol training programs, and safety procedures. Daily I would operate the cash register system, money order machine, lotto terminal and credit card machine within established company approved guidelines. Keeping products stocked correctly on shelving was completed daily. Organizing and maintaining the store to keep customers safe and have products available to the customers.

    • United States
    • Retail
    • 700 & Above Employee
    • Asset Protection Associate
      • Feb 2019 - Dec 2019

      Maximized sales through asset protection strategy implementation. Apprehended shoplifters as required. Coordinated all activity with loss prevention team and store management. Created safe work environment and positive customer experience. Investigated internal thefts of store products and currency.

    • United States
    • Retail
    • 700 & Above Employee
    • Asset Protection Detective
      • Jun 2018 - Nov 2018

      Maximized sales through asset protection strategy implementation. Apprehended shoplifters as required. Coordinated all activity with loss prevention team and store management. Created safe work environment and positive customer experience. Investigated internal thefts of store products and currency.

    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Aug 2016 - Oct 2017

      Excellent assistant to any task that needed to be done. Handle HIPPA paperwork and student assistants. Great customer service as if needed along with taking care of any kind of needed tasks that needed to be completed.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Junior Account Manager
      • Jan 2016 - Apr 2016

      Amazing customer service, would address any questions or concerns that the customer may have. Would use great work ethic skills and practice them every day in the office and in the field. Work in clean and professional areas along with time and money management and succeed in commission sales.

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Nov 2014 - Jul 2015

      Great customer service, handling orders and cash transactions. Attention to deal to what the customer was ordering and manage time to have the item complete for the customer. Was able to practice with computer software such as Microsoft and Adobe. Also practice good cleaning, safety, and organization skills.

    • Store Manager
      • Mar 2014 - May 2015

      Open and close two stores every day. Make sure that the store was cleaned up for customers and employees to come in and be in a safe environment. I was to hire, train and make sure that the employees where at the meet requirements that I had the same for such as meeting sales goals, meeting and helping customers, making sure that the customers got what they were looking for and purchased for and to make sure that the house cleaning requirements at the end of every shift was meet

    • Sales Associate / Designer
      • Dec 2014 - Mar 2015

      Great customer service, handling orders and cash transactions. Attention to deal to what the customer was ordering and manage time to have the item complete for the customer. Was able to practice with computer software such as Microsoft and Adobe. Also practice good cleaning, safety, and organization skills.

    • United States
    • Retail
    • 100 - 200 Employee
    • Gas Station Cashier
      • Jun 2014 - Aug 2014

      As a sales associate and cashier it was my objective to meet the daily tasks assigned to me -I would have to help customers purchase any merchandise that they are needing or wanting to purchase. Great customer service, handling orders and cash transactions. Would fill the shelves of merchandise, and to make sure that the correct merchandise was in its correct placement with the right amount on the shelf without overfilling the shelf. I would check the fuel pumps to make sure that gas fuel was going through for customers to use.

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Sep 2013 - Mar 2014

      As a sales associate and cashier it was my objective to meet the daily tasks assigned to me -I would have to help customers purchase any merchandise that they are needing or wanting to purchase. Great customer service, handling orders and cash transactions. Would fill the shelves of merchandise, and to make sure that the correct merchandise was in its correct placement with the right amount on the shelf without overfilling the shelf. I would check the fuel pumps to make sure that gas fuel was going through for customers to use. Great customer service, handling orders and cash transactions. Being aware to my surroundings and looking out for anyone who would act or feel suspicious. Would practice securing the area that I was assigned to.

Education

  • Brightwood College
    Associate's degree, Criminal Justice
    2016 - 2017

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