Regional Practice Manager

• May 2022 - Present

Program Director {Mental Health Resource Center}

• Feb 2021 - May 2022

 Progressively manage concurrent projects to ensure quality services through results-based practices  Develop administrative operations and support supervision for satellite clinics and remote staff  Monitor statewide and regional pandemic relief programs designed for community care-coordination  Advance new and existing partnerships resulting in opportunities for increased funding  Progressively manage concurrent projects to ensure quality services through results-based practices  Develop administrative operations and support supervision for satellite clinics and remote staff  Monitor statewide and regional pandemic relief programs designed for community care-coordination  Advance new and existing partnerships resulting in opportunities for increased funding

Chief Medical Quality Assurance Training Manager

• Jun 2016 - Feb 2021

 Compliance Project Manger  Developed integrated workplans for synchronization of departmental workflows  Trained and developed agencywide clinical operations curriculum for best practices  Established agency wide policies and procedures for quality improvement and risk management  Maintained Federal and State regulatory compliance through quarterly audits and reports  Chair of Training Committee; Co-Chair of Process Improvement Committee  Compliance Project Manger  Developed integrated workplans for synchronization of departmental workflows  Trained and developed agencywide clinical operations curriculum for best practices  Established agency wide policies and procedures for quality improvement and risk management  Maintained Federal and State regulatory compliance through quarterly audits and reports  Chair of Training Committee; Co-Chair of Process Improvement Committee

Behavioral Health Nurse Administrator

• Feb 2012 - Jun 2016

 Provided clinical operations, practice management, and provider/patient engagement for retention  Enhanced partnerships through health equity initiatives to increase patient-care access and satisfaction  Coordinated high level management systems, including FQHC grant and extensive staff management  Developed internal healthcare resource navigation systems for patient crisis management  Provided clinical operations, practice management, and provider/patient engagement for retention  Enhanced partnerships through health equity initiatives to increase patient-care access and satisfaction  Coordinated high level management systems, including FQHC grant and extensive staff management  Developed internal healthcare resource navigation systems for patient crisis management