Lead Project Coordinator

• Nov 2021 - Present

Business System Analyst

• Apr 2021 - Jul 2022

Work on various initiatives to successfully migrate users from a desktop application to a cloud based application. Use Agile framework. Create and refine stories in Jira. Write test scripts. Complete business validation in UAT. Regression testing. Create and/or update training material and user guides. Produce process flow documents. Assist in training forums to assist users with questions. Form relationships with other teams and lines of business. Work on various initiatives to successfully migrate users from a desktop application to a cloud based application. Use Agile framework. Create and refine stories in Jira. Write test scripts. Complete business validation in UAT. Regression testing. Create and/or update training material and user guides. Produce process flow documents. Assist in training forums to assist users with questions. Form relationships with other teams and lines of business.

Business Analyst

• Feb 2020 - Apr 2021

Business Analyst - Agile framework. Lead and participate in daily stand up meetings, Facilitate backlog refinement meetings, including sizing stories using planning poker/t-shirt sizing. Create issues, Epics, Release issues and Dashboards in JIRA. Create test scripts, perform UAT and Regression testing, compile testing results and create reports. Create process flow documentation, write functional and non functional requirements, and Acceptance Criteria, Facilitate team meetings and effectively communicate with managers, team members, and others. Show less

Business Analyst

• Aug 2018 - Feb 2020

Business Analyst. On-board various applications into the corporate SDLC/ALM system. Identify stakeholders and project resources and develop partnerships. Utilize risk management policies to ensure data security (including classifying records management and identifying publicly accessible applications). Use Agile Methodologies (SCRUM) to push projects forward. Elicit business requirements, create BRD, FSD, Solution Design Doc, Application Overview, user stories, create Traceability Matrix, write test scripts and perform UAT testing and document results. Use Jira to track bugs and issues. Create mockups for new products. Communicate with leadership and stakeholders. Create accurate and complete final project documentation for review and approval. Show less

Business Analyst

• Jan 2014 - Jul 2018

Partnered with business-side customers to evaluate business rules, requirements, work flow and determine alternatives business solutions for process improvement opportunities. Develop and sustain comprehensive business requirement documentation. Facilitate the necessary resources to ensure completion of project including design, test and deployment. Managed the process between business partners, project teams and vendors. Understand and communicate business processes, rules and requirements to analyze and develop technical solutions to meet customer needs. Collected and analyze the project business requirements including feasibility, cost, time, compatibility, hardware, software and evaluation of business rules and correlate to technology requirements and overall project scope. Prepared accurate and detailed requirement specification documents, user interface guides and functional specification documents to describe program development, logic, coding, testing, changes and corrections. Show less

Compliance Consultant

• Oct 2006 - Jan 2012

Administer and monitor complex compliance programs such as Business Continuity Planning, Vendor Management and Info Security. Collaborate with senior management to administer Wells Fargo risk and compliance objectives. Act as an information, and communication conduit, effectively managing change to ensure regulatory compliance between corporate risk programs, management, and business partners. Balance risk mitigation practices and operational efficiency for superior business results. Provide compliance support during acquisitions, projects, and initiatives. Create timetable, manage deadlines and deliverables. Analyze impacts and risks, draft findings and recommendations on compliance to senior management. Implement recommendations where relevant. Excellent relationship management, communication, and customer service skills. Proficient in MS Word, Excel and Power Point. Facilitate meetings, training's, policies, and standard operating procedure reviews with employees to ensure business is meeting corporate requirements. Prepare for audits and QA’s, to make certain assessments are complete and correct. Maintain knowledge regarding various government regulations within the insurance industry. Request Info Security Evaluations, review findings, meet with business/vendors/ISO to discuss and remediate findings. • Create and maintain training programs to ensure business meets risk requirements. • Conduct quarterly certifications for the business unit. Provide data for audit reviews Show less

Information Security Analyst

• Apr 2000 - Oct 2006

Create and maintain user ID’s for access to specific access LOB applications. Understand each step of the financial transaction for that LOB, and document the specific computer access for each job duty to ensure compliance with regulatory demands. Assist in creation of business database used to house info above and generation on demand reporting. Provide IT support during acquisitions, projects, and initiatives. Maintain knowledge of various government regulations within the insurance industry Request Info Security Evaluations, review findings, meet with senior managers/vendors/ISO to discuss and remediate negative findings. Create and maintain training programs to ensure employees understand risk requirements Conduct quarterly certifications of computer access per employee. Review all technology change requests. Present changes at weekly management meetings. Deescalate issues by offering solutions. Implement improvements to processes by creating templates, cheat sheets, and standard operating procedures for all steps in processing, as well as the change requests. Show less