Loveth Iloanya

Customer Service Representative at Zuri Health
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Contact Information
Location
Owerri, Imo State, Nigeria, NG

Topline Score

Bio

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5.0

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Bertha Okwuchukwu

For Quality customer service delivery, Loveth is your best candidate.

Chukwurah Chidinma

I highly recommend Chinecherem loveth for the position of Customer Service Representative. I have had the pleasure of working with her for the past two years as a Virtual Assistant in our marketing department. She is a highly motivated and results-oriented individual with excellent customer service skills, attention to detail, and the ability to work independently. Chinecherem is a hard worker, a team player, and a great communicator. I have no doubt that she would be an asset to your company. Sincerely, GLORIA

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Credentials

  • Customer Service
    TestDome
    Dec, 2022
    - Sep, 2024
  • Sales
    TestDome
    Nov, 2022
    - Sep, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Mar, 2022
    - Sep, 2024

Experience

    • Kenya
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Service Representative
      • Dec 2022 - Present

      Responding to customer messages on the bot, Resolving and Escalating customers concern, Placing orders for customers, Generating payment invoice, Engaging on calls with customers, Data Entry and Research, Sending Emails and generating leads. Responding to customer messages on the bot, Resolving and Escalating customers concern, Placing orders for customers, Generating payment invoice, Engaging on calls with customers, Data Entry and Research, Sending Emails and generating leads.

    • Nigeria
    • Human Resources
    • Executive Virtual Assistant
      • Feb 2023 - Jun 2023
    • United Kingdom
    • Spectator Sports
    • Executive Virtual Assistant
      • Apr 2022 - May 2023

      Assisted client with various Administrative tasks; Project management, Scheduling, Arranging travel itineraries, Email management, LinkedIn communication, Data Entry, Graphic designs etc. Assisted client with various Administrative tasks; Project management, Scheduling, Arranging travel itineraries, Email management, LinkedIn communication, Data Entry, Graphic designs etc.

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Sales Associate
      • Sep 2019 - Apr 2023
    • Executive Virtual Assistant
      • Sep 2021 - Oct 2022

      Handled personal and Administrative Assistant, handled booking of hotel reservations, local and international flights, Visa Application and Advisory services, holiday packages, Data Entry. Handled personal and Administrative Assistant, handled booking of hotel reservations, local and international flights, Visa Application and Advisory services, holiday packages, Data Entry.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Customer Relations Manager
      • Mar 2019 - Jul 2021

      Resolved Customer concerns, collected and documented feedbacks and adjust where necessary. Offered exceptional and outstanding customer service and retained customers. Resolved Customer concerns, collected and documented feedbacks and adjust where necessary. Offered exceptional and outstanding customer service and retained customers.

    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Customer Service Specialist
      • 2018 - Mar 2019

Education

  • The Federal Polytechnic Nekede, Owerri.
    HND, Accounting
    2014 - 2018

Community

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