Experience

Max International LLC

• United States
• Manufacturing
• 100 - 200 Employee

• Customer Service/ IT liaison/Events & Protocols

  • Sep 2018 - Present

  Customer Service Champion  Help new associates with Max tools and systems so that they can be self-sufficient and integrate their products to market’s platform efficiently and to the standard required  Address customer needs via emails, phone calls, and walk-ins while ensuring customer satisfaction  Manage commission related issues and resolve conflicts regarding products and services.  Reach out to prospective representatives and respond to telephone enquiries regarding accounts  Liaise with courier partners (Whizz and others) regarding shipping products across the country.  Initiated and Organized activities for Max associates such as associate week (movie night, career day, traditional day, etc.) Proficient User of Advanced Technology  Manage orders using the company sales platform-Exigo.  Highly proficient in Microsoft Office: Word, Excel, PowerPoint Excellent Verbal and Written Communicator  Help improve business processes by educating prospective associates on Max compensation plan  Consultant to new associates, providing insights and advice, with the ability to interact with diverse clientele. Presenter  Developed customer training materials and guidelines for staff  Trained staff members on acceptable processes, etiquette and conflict resolution processes when attending to customers Max Events  2019 – Planner Associate Week Abuja office  2018-2020 – Planner Max Abuja Christmas Party  2018 - Planner Max Step-up to silver Sheraton Abuja  2018 – Participated Abuja kick off bash Sandralia Hotel Abuja  2017 – Participated in the Nationwide Tour (BOM’s) Show less



Moët Hennessy

• France
• Beverage Manufacturing
• 700 & Above Employee

• BRAND PROMOTER

  • Sep 2017 - Apr 2019

   Promoting the brand  Encouraging customers to patronize product  Selling of products  Educating customers on advantages of their patronage  Promoting the brand  Encouraging customers to patronize product  Selling of products  Educating customers on advantages of their patronage



JAPAN TOBACCO INDUSTRY

• SALES OFFICER

  • Aug 2016 - Dec 2016

   Promoting the brand  Encouraging and enlightening customers on products and their advantages  Selling of Products  Promoting the brand  Encouraging and enlightening customers on products and their advantages  Selling of Products



NIGERIAN BREWRIES LIMITED

• SALES OFFICER

  • Jan 2013 - Dec 2016

   Promoting the brand  Encouraging customers to patronize product  Selling of products  Educating customers on advantages of their patronage  Promoting the brand  Encouraging customers to patronize product  Selling of products  Educating customers on advantages of their patronage