LOURENMA CRUZ

Brand Representative at Awesome Foods
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English -
  • Japanese -
  • Arabic -
  • Filipino -

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Experience

    • United States
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Brand Representative
      • Dec 2019 - Present

      Duties and Responsibility: Proper welcoming and greeting of the customer’s Demonstrating the features of a product or service to potential customers. Engaging in meaningful interactions and building good relationships with customers. Answering any questions potential customers might have about a product or service. Recording transactions and stock levels. Contributed to Department Sales Increase to Improve bottom line. Meeting daily targets and submitting sales reports. Show less

    • Brand Representative
      • Dec 2019 - Present

    • Sales Merchandiser
      • Apr 2018 - Dec 2019

      Duties and Responsibility:  Proper welcoming and greeting of the customer’s  Assisting the customer's to the highest standard of the company.  Give proper demonstration and explanation about the product.  Helping the customer’s about their queries.  Make sure Merchandise displays are kept clean and in proper order.  Update Inventory and made sure In-store stocks were replenished.  Contributed to Department Sales Increase to Improve bottom line.  Hitting Monthly Sales Quota. Show less

    • SALES PROMOTER
      • Oct 2017 - Nov 2017

      Duties and Responsibility:  Ensure proper welcoming and greeting of the customer's  Assisting the customer's to the highest standard of the company.  Give proper demonstration and explanation about the product.  Helping the customer’s about their queries.  Arranging stocks or item to be display in the shop.  Monitoring and retrieving of the stocks.  Ensure customer satisfactions are met. Duties and Responsibility:  Ensure proper welcoming and greeting of the customer's  Assisting the customer's to the highest standard of the company.  Give proper demonstration and explanation about the product.  Helping the customer’s about their queries.  Arranging stocks or item to be display in the shop.  Monitoring and retrieving of the stocks.  Ensure customer satisfactions are met.

    • United Arab Emirates
    • Hospitality
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2013 - Jun 2017

      Duties and Responsibility:  Identify and assess customers’ needs to achieve customer satisfaction.  Build sustainable relationships of trust through open and interactive communication.  Provide accurate, valid and complete information by using the right methods/tools.  Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.  Keep records of customer interactions, process customer accounts and file documents.  Follow communication procedures, guidelines and policies.  Take the extra mile to engage customers.  Ensure fast and excellent customer service Show less

    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Retail Store Supervisor cum Store in - Charge
      • Jan 2009 - May 2012

      Duties and Responsibility: * Ensure proper welcoming and greeting the customers. * Assisting the customer’s to the highest standard of the company. * Supervise staff and arranging their schedule. * Submitting daily sales report to the higher management. * Handling customer problem’s and complains. * Handling cash register. * Ensure that I accept accurate payments. * Helping the customer’s with any queries. * Ensure proper documentations about cash payments, credit cards and returned items. * Arranging the items to be display * Monitoring and retrieving of stocks. * Achieving Monthly Sales Target of the Shop. * Ensure customer satisfactions are met. * Ensure that my outlet or store is always clean. * Ensure fast and excellent customer service April 2006 – Dec. 2008 Sales Executive Show less

    • SALES EXECUTIVE
      • Apr 2006 - May 2008

      Duties and Responsibility:  Ensure proper welcoming and greeting the customers.  Assisting the customer’s to the highest standard of the company.  Handling customer problem’s and complains.  Handling cash register.  Helping the customer’s with any queries.  Arranging the items to be display  Monitoring and retrieving of stocks.  Ensure that my outlet or store is always clean.  Ensure fast and excellent customer service Duties and Responsibility:  Ensure proper welcoming and greeting the customers.  Assisting the customer’s to the highest standard of the company.  Handling customer problem’s and complains.  Handling cash register.  Helping the customer’s with any queries.  Arranging the items to be display  Monitoring and retrieving of stocks.  Ensure that my outlet or store is always clean.  Ensure fast and excellent customer service

    • Sales Person/Promoter
      • Dec 2005 - Apr 2006

      Duties and Responsibility: * Ensure proper welcoming and greeting of the customer’s. * Encourage the customer to buy the products. * Give proper demonstration and explanation of products. * Try to achieve the maximum quota. * Ensure customer satisfactions are met. * Ensure that my outlet or store is always clean. * Submitting daily sales report to the superior. Duties and Responsibility: * Ensure proper welcoming and greeting of the customer’s. * Encourage the customer to buy the products. * Give proper demonstration and explanation of products. * Try to achieve the maximum quota. * Ensure customer satisfactions are met. * Ensure that my outlet or store is always clean. * Submitting daily sales report to the superior.

Education

  • Holy Angel University
    Associate's degree Computer Science, Computer Science
    2000 - 2002
  • Holy Angel University
    Associate, Computer Science

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