Experience

Health Integrated, Inc.

• United States
• Medical Practices

• health care coordinator

  • May 2014 - Present

  Program Specialist/ Health Care Coordinator· Superior verbal communication skills in order to effectively promote program services and coordinate services with participants.· Ability to clearly articulate program services, answer questions and provide support for members.· Demonstrated success using consultative selling to establish trust and rapport with members.· Ability to handle detail-oriented work with good problem solving skills.· Demonstrated success in a call center environment to include multi-tasking, as well as focusing singularly at the task at hand.· Strong understanding of customer needs and requirements.· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.· Strong interpersonal skills with capacity to project warmth and empathy.· Effective listening and organizational skills.Ability to use multiple computer applications (i.e. database, word-processing) and ACD telephone system.· Flexible and willing to accept changes occurring in a dynamic environment.· Ability to maintain quality, productivity and procedures, as defined by applicable policies & procedures.· Effective Script and workflow creations and implementations.· Ability to multitask in multiple client systems.



WALMART

• United States
• Retail
• 700 & Above Employee

• CASHER

  • Nov 2013 - Mar 2014

  A PERSON HANDLING PAYMENTS & RECEIPTS & CHECKOUT A PERSON HANDLING PAYMENTS & RECEIPTS & CHECKOUT



United health group

• United States
• Hospitals and Health Care

• Customer Service Representative

  • Oct 2007 - Dec 2009

  ANSWERING PHONE FOR MEDICARE & MEDICAID SERVICE ANSWERING PHONE FOR MEDICARE & MEDICAID SERVICE



GUNN ALLEN

• United States
• Financial Services
• 1 - 100 Employee

• NEW ACCT ASSOC

  • Feb 2006 - Dec 2007

  OPENING NEW ACCOUNT FORM & ANSWERING PHONE OPENING NEW ACCOUNT FORM & ANSWERING PHONE



CONCENTRA

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• EDI ANALYST

  • Feb 2002 - Oct 2005

  SELECTING PROVIDERS & PPO DISCOUNTS TO WORKMAN COMPENSATION CLAIM SELECTING PROVIDERS & PPO DISCOUNTS TO WORKMAN COMPENSATION CLAIM



IMT DIRECT

• United States
• Advertising Services

• SUPERVISOR/DISPATCHER/PAYROLL

  • Aug 2000 - Oct 2001

  ASSIGNING JOBS & PROCESSING PAYROLL ASSIGNING JOBS & PROCESSING PAYROLL



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Machine Operator

  • Jun 1980 - Oct 1997

  My responsibilities were to operate the Unisys S-4000 equipment to process OCR's. We use to process the visa card & master card. My responsibilities were to operate the Unisys S-4000 equipment to process OCR's. We use to process the visa card & master card.