Lourdes Robitaille
Director of Tour & Travel at The Florida Hotel and Conference Center- Claim this Profile
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Bio
Olga Perez
Lourdes worked at SNB Hotels when I was the Area Director of Sales. She is dedicated, professional and very energetic in the sales arena. Lourdes has experience in working different maket segments, from Tour and Travel, to Corporate to Smerf! I highly recommend Lourdes for a position in Sales and Marketing.
Olga Perez
Lourdes worked at SNB Hotels when I was the Area Director of Sales. She is dedicated, professional and very energetic in the sales arena. Lourdes has experience in working different maket segments, from Tour and Travel, to Corporate to Smerf! I highly recommend Lourdes for a position in Sales and Marketing.
Olga Perez
Lourdes worked at SNB Hotels when I was the Area Director of Sales. She is dedicated, professional and very energetic in the sales arena. Lourdes has experience in working different maket segments, from Tour and Travel, to Corporate to Smerf! I highly recommend Lourdes for a position in Sales and Marketing.
Olga Perez
Lourdes worked at SNB Hotels when I was the Area Director of Sales. She is dedicated, professional and very energetic in the sales arena. Lourdes has experience in working different maket segments, from Tour and Travel, to Corporate to Smerf! I highly recommend Lourdes for a position in Sales and Marketing.
Experience
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The Florida Hotel and Conference Center
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United States
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Hospitality
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1 - 100 Employee
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Director of Tour & Travel
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May 2011 - Present
Responsible for Tour & Travel groups, student groups and sport groups. Prepared monthly action plans and strategies. Ensured customer service satisfaction and good client realtionship. Developed and maintained customer database. Worked along with the Director of Sales & Marketing to develop, implement, promote and follow through on actions and activities to increase revenues. Responsible for Tour & Travel groups, student groups and sport groups. Prepared monthly action plans and strategies. Ensured customer service satisfaction and good client realtionship. Developed and maintained customer database. Worked along with the Director of Sales & Marketing to develop, implement, promote and follow through on actions and activities to increase revenues.
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La Quinta by Wyndham
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Hospitality
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700 & Above Employee
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Area Director of Sales-North Ft. Lauderdale
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Sep 2006 - Apr 2011
Booked all types of group business such as sports, SMERF, corporate, associations etc. Increased corporate client base through consistent solicitations while establishing trust and rapport with new clients and existing clients. Worked closely with the National Sales Team to penetrate national corporate accounts at a local level to increase market share and revenues for the hotels. Top sales performance for 2009 and 2010 Booked all types of group business such as sports, SMERF, corporate, associations etc. Increased corporate client base through consistent solicitations while establishing trust and rapport with new clients and existing clients. Worked closely with the National Sales Team to penetrate national corporate accounts at a local level to increase market share and revenues for the hotels. Top sales performance for 2009 and 2010
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Hospitality Jobs
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United Kingdom
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Hospitality
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1 - 100 Employee
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Director of Sales & Marketing
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Feb 2004 - Aug 2006
Secured new business and maximized business opportunities with existing accounts. Organized sales blitz to showcase properties.Hired, trained and supervised the sales department. Monitored competitors and marker conditions.Prepared annual sales plan, budgets, monthly forecasts and monthly reports.Completed all RFP's process for both properties.
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Director of Sales-Comfort Inn
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Mar 1998 - Feb 2004
Developed the sports market that generated great revenues for four consecutive years. Prepared marketing plan, monthly and quarterly reports. Attended national and International trade shows and missions to build and maintain client base. Consistently achieved sales goals. Developed sales campaigns and promotional events. Top sales performance for 2000, 2002, 2003
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Education
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Strayer University-Florida
Master's degree, International Business -
St. Thomas University
Bachelor's degree, Psychology & Hotel Management