Experience

Osborne & Francis, PLLC

• United States
• Law Practice
• 1 - 100 Employee

• Personal Injury Case Manager

  • Apr 2021 - Present



Abacuz LLC

• Independent Consulting & Marketing

  • May 2020 - Jun 2022



Abacuz

• Freelance Case Manager

  • May 2020 - May 2020



Bogin Munns & Munns

• Senior Case Manager

  • Dec 2015 - May 2020

  Involved with all aspects of Case Management. Oversee files from beginnging to end. Supervise presuit secretary. Responsible for gathering all pertinent information pertaining to each individual case. Prepare correspondence to insurance companies. Follow up with clients treatment status. Prepare and send out demands. Follow up demand deadlines. Settle cases to clients satisfaction. Negotiate medical bills. Prepare all closing documentation. Heavy client contact. Update all information in Client Profiles.



Dan Newlin & Partners

• Client Services Manager

  • Apr 2012 - Dec 2015

  Responsible for all incoming calls. Intake. Make referrals for medical treatment. Maintain updated lists showing each new clients information. Responsible for a team of four people. Train all new call center personnel. Support attorneys with clients questions and complaints. Schedule investigators to meet with new clients for sign ups. Responsible for updating calendars. Responsible for all incoming calls. Intake. Make referrals for medical treatment. Maintain updated lists showing each new clients information. Responsible for a team of four people. Train all new call center personnel. Support attorneys with clients questions and complaints. Schedule investigators to meet with new clients for sign ups. Responsible for updating calendars.



Morgan & Morgan, s.r.o.

• Human Resources Services
• 1 - 100 Employee

• Paralegal

  • Jul 2004 - Sep 2011

  Involved with all aspects of Case Management. Oversee files from beginnging to end. Supervise presuit secretary. Responsible for gathering all pertinent information pertaining to each individual case. Prepare correspondence to insurance companies. Follow up with clients treatment status. Prepare and send out demands. Follow up demand deadlines. Settle cases to clients satisfaction. Negotiate medical bills. Prepare all closing documentation. Heavy client contact. Update all information in Client Profiles.



US Navy Reserves

• Armed Forces
• 500 - 600 Employee

• United States Navy Reserves

  • May 1997 - Aug 2010

  Master At Arms Master At Arms