Business Intelligence and CRM Head

• Mar 2023 - Present

Head of both Business Intelligence and CRM departments

Data Analytics Manager

• Nov 2021 - Mar 2023

Strategy & Analytics Manager - MENA

• Jul 2017 - Nov 2021

- Manage the Strategy & Analytics team - Plan and develop the company’s strategic goals in GCC and Levant territories, lead the evaluation of new opportunities - Improve the department’s capabilities through conceptualizing and managing the implementation of an advanced data visualization and reporting platform - Lead initiatives related to optimization of data flow - Ensure on-time and accurate reporting and deliverables to the company’s major movies licensors: Sony and Fox studios - Manage the Strategy & Analytics team - Plan and develop the company’s strategic goals in GCC and Levant territories, lead the evaluation of new opportunities - Improve the department’s capabilities through conceptualizing and managing the implementation of an advanced data visualization and reporting platform - Lead initiatives related to optimization of data flow - Ensure on-time and accurate reporting and deliverables to the company’s major movies licensors: Sony and Fox studios

Senior Market Developer

• May 2011 - Jun 2017

• Analytics and Strategy advisor to the Board of Directors• Researched new opportunities, assisted in setting company’s roadmap• Innovated, studied, priced and executed customer centric products and services (Value proposition, product positioning and strategy, business cases, project management and go to market strategies)• Mentored the team, validated their work and business cases• Followed up on marketing activities and ensured that product is in line with the initial vision and positioning• Managed tariff modeling and budgeting activities• Developed promotions and marketing campaigns driving take up and revenues Show less

Reporting and Research specialist

• Dec 2008 - Apr 2011

• Performed market and competitive trends research and analysis• Elaborated studies and business cases related to new and existing services• Provided statistics, insights and recommendations to the Board of Directors• Measured company key metrics, uncovered patterns and trends• Handled budget analysis and forecasting

Business Analyst

• Jan 2008 - Nov 2008

• Analyzed, developed and maintained key applications • Translated the initial visions and business needs into tangible solutions • Analyzed, developed and maintained key applications • Translated the initial visions and business needs into tangible solutions