Experience

National Seniors Australia

• Non-profit Organizations
• 1 - 100 Employee

• Partner Relationship Manager

  • Jan 2023 - Present

  * Partner Relationship Management - managing our key partners (insurers, financial service providers, home care providers etc) digital marketing campaigns and working with new enquirers who want to market their product/service to our 77,000 members * New Partner Onboarding - contract implementation and activation plans. Acting as a conduit between internal and external marketing teams and management to ensure a successful start to a new partnership. * Partner Marketing Strategy Development - working with partners on developing an effective go to market plan, utilising our audiences across many channels * Asset Management- ensuring our partners digital assets are created and supplied in time for their booked campaigns * Reporting - fortnightly WIP meetings and quarterly reviews of campaign statistics and forward planning. * Revenue Management - monitoring yearly revenue targets and ensuring clients accounts are up to date Show less



Taurus Finance

• Australia
• Financial Services
• 1 - 100 Employee

• Area Manager QLD

  • Mar 2022 - Oct 2022

  * Partner Onboarding - extensive growth in QLD saw large volumes of onboarding required. Systems instruction, credit appetite discussions and ongoing partnership with Business Managers until proficient in submission of applications/submissions. * Coaching and development - daily coaching (both face to face and over the phone) with Business Managers on application strengths and areas to build on prior to submission. * Relationship Management - collectively working together with Senior Dealership Management to ensure improved results in line with joint targets. Reporting compiled and supplied weekly. * Collaboration - acting as a conduit between partners and our internal teams (credit, IT, admin) to resolve any issues quickly and efficiently. * KPI's - strong growth achieved in my territory, and ongoing attainment of stretch KPI's. Show less



Eric Insurance Limited

• Australia
• Insurance
• 1 - 100 Employee

• Relationship Manager

  • Aug 2021 - Mar 2022

  * Rolled out the Deferred Sales Model (DSM) process, following the Royal Commission, required changes to both car dealerships and bike dealerships. Educated/trained all accounts on new process post roll out. * Sales Call planning and execution - with weekly/monthly dealership visits to discuss results and conduct training where opportunities existed. * Salesforce use - tracking all calls and points of contact. Logging opportunities and future training requirements. * Benchmarking - Monthly preparation of benchmarking reporting and delivery of these results to senior management with dealerships. Show less



carsales.com.au

• Australia
• Technology, Information and Internet
• 500 - 600 Employee

• Digital Account Manager (Maternity Leave Contract)

  • Nov 2020 - Aug 2021

  * Relationship management with franchised and independent dealers across Brisbane, Gold Coast and Tweed Coast. * Presenting monthly data and advising on media plans for how best to utilize our products to increase their business. * Conduit between internal teams and external clients to ensure campaigns ran smoothly and ensure all elements were executed. * Daily use of Salesforce Boost - tracking all calls and points of contacts with partners, logging opportunities and contract execution. * Quarterly media KPI's constantly achieved. Show less



Allianz Insurance

• United Kingdom
• Insurance
• 700 & Above Employee

• Qld State Training Manager (Position made redundant)

  • Feb 2018 - Nov 2018

  CTP & Dealer Division* Maintained and grew relationships with partners State wide - My role was to influence and achieve high levels of success in identifying opportunities for sales and innovation to consistently achieve targets* Coaching and development - entailed having close working relationships with all account managers & internal staff to assist with up-skilling and using statistics to back up training. I also actively worked with the account management team on new business development activities* Managed/created quality Finance and Insurance training material - Using this material to deliver in dealership training, and external workshops to groups of approximately 15 people each month* Monitored Benchmarking performance - Identified areas of opportunity to work with the Account Managers to improve performance in their dealerships, and then conducted joint calls* Continued to do the Account Manager role below, whilst Account Managers were on leave. Show less

• Account Manager

  • Oct 2008 - Feb 2018

  CTP & Dealer Division* Relationship management - With major stakeholders within a set group of multi franchise Dealerships and identified new areas of business within existing portfolio * Portfolio management - Comprising of 22 accounts with 50 Business Managers and 16 Dealer Principals/Managing Directors in a highly autonomous, work from home role with extensive travel across Brisbane and the Gold Coast* Sales results analysis - Identified areas of growth and implemented strategies to maximise opportunities, after consulting with Key Stakeholders, including attending monthly meetings with finance teams and Dealer Principals to review performance and implement action plans * Business proposal preparation and delivery - Identified gaps in client internal processes; implemented strategies and processes to maximise insurance profit; and implemented a new sales process to grow new insurance year on year * Provided business support/account management for Dealerships - Maximised retail insurance income (premium) through training Finance and Insurance Managers (Business Managers) in selling Allianz Insurance to new and used car customers* Training - Trained new Business Managers on the Allianz Insurance products range as well as coaching in selling techniques, product information, systems processing, sales tools and compliance documentation and requirements* Training workshops - With sales teams to outline the role of the Business Manager and co-presented the Allianz Advantage 2 Day Course (comprehensive insurance training for new business managers) Show less