Experience

EML

• Australia
• Insurance
• 700 & Above Employee

• Case Management Specialist

  • Mar 2020 - Present



Toll Transitions

• Case Manager

  • Apr 2018 - Mar 2020



QBE Insurance

• Australia
• Insurance
• 700 & Above Employee

• TMF Case Manager

  • Mar 2015 - Apr 2018

  Managing Workers Compensation Claims

• Customer Support Officer

  • Jul 2014 - Mar 2015



NSW Ambulance

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Injury Management Advisor

  • Oct 2016 - Nov 2016



Moneyplus

• Customer Support Officer

  • 2012 - Jan 2014

  Dealing with personal loans,managing finances, recovering money Dealing with personal loans,managing finances, recovering money



Australian Electoral Commission

• Government Administration
• 700 & Above Employee

• Customer Service Officer

  • Sep 2012 - Sep 2012

  Assisting with customers enquirers and marking on the electoral role. Assisting with customers enquirers and marking on the electoral role.



Crazy John's

• Australia
• Telecommunications
• 1 - 100 Employee

• Sales Representative

  • 2012 - Jun 2012

  Selling mobile phone plans, managing outstanding account, assist with customer problem Selling mobile phone plans, managing outstanding account, assist with customer problem



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Management Trainee

  • 2010 - 2012

  Running a staff in a busy environment, aim to achieve high KPI in counter and drive thru, cash handling and dealing with difficult complaints Running a staff in a busy environment, aim to achieve high KPI in counter and drive thru, cash handling and dealing with difficult complaints



Fitness First Australia

• Australia
• Wellness and Fitness Services
• 700 & Above Employee

• Membership Consultant

  • Dec 2007 - Feb 2008

  Selling membership, negotiations Selling membership, negotiations



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Jul 2005 - Jan 2007