Office Manager

• Apr 2019 - Present

Property Owners Underwriter & Commercial Insurance Broker

• Jun 2014 - Present

Sales Account Handler

• Jun 2007 - May 2014

Whilst working for Mastercover Insurance Brokers I was in the new business sales department doing quotations specialising is personal lines, niche markets & SME commercial insurance, working on the SSP software system. On occasion I would also help in the claims and administration department. Our main line of business was in the market of Driving Instructor and Small Removal companies. My responsibilities in this role was the following:* Doing quotations and converting to new business* Hitting monthly & annual set targets * Mid term adjustments* Claims

Assistant Branch Manager

• Jan 2007 - Jun 2007

Whilst working for Swinton Insurance Brokers I still carried out the same role as I did for Budget Insurance in personal lines, I worked on there own version software system that was backed by SSP. I had the following responsibilities:* My own sales targets to meet* Doing quotations and converting to new business* Inviting renewals and converting* Mid-term adjustments* Daily banking* Dealing with claims

Assistant Branch Manager

• May 1997 - Jun 2007

I was a branch manager at Budget Insurance Brokers specialising in personal lines and working on the CDL Wan software system. In this managerial role I had the responsibilities of the following:* Weekly/Monthly/Annual figures* To ensure staff hit set monthly targets* Debt management* Liability reports* Dealing with complaints * Recruitment process.

Account handler

• Sep 1996 - May 1997

Whilst working for Francis Howden Insurance Brokers I specialised in Private Hire Insurance for taxi and chauffer drivers. In this role I done the following:* Quotations* Renewals* Mid-term adjustments