Experience

Americare
• United States
• 1 - 100 Employee
• Business Operations Manager

  • Jan 2023 - Present


Sorin Medical, P.C.

• United States
• Medical Practices
• 1 - 100 Employee

• Director of Patient Services

  • Apr 2017 - Oct 2022

  -Implemented new post procedure care strategy which lead to a 85% increased retention rate -Lead and secured project in partnering with Mt. Sinai Morningside, increasing procedures by 80% weekly -Developed procedure work flows and information sheets for office and hospital administration -Managed relationships with 3 hospitals, 19 satellite offices, 2 main offices, and 1 outpatient lab on a weekly basis -Implemented operational policies to keep track of patients from different locations and ER discharges - Key stakeholder in launching Sorin’s own outpatient lab on Wall St. -Researched changes in health insurance policies and directed patient care team on how to adapt -Assisted with fighting claim denials and writing letters for authorization appeals -Analyzed how patient’s demographics affected insurance changes -Analyzed market research in health insurance industry to assess impact on our providers -Created SOP for Patient Care Coordinator implementation process and listed step by step mastery of skills needed -Hired, trained, and retained goal oriented employees from leading by example Show less



Her Campus Media

• United States
• Internet Publishing
• 500 - 600 Employee

• Senior Remote Recruiter

  • Jun 2016 - Apr 2017

  -Supervised recruitment, orientation, and training for new members to build 5 new chapters-Directed weekly and monthly progress meetings based on chapter goals to track performance-Reported on new initiatives, challenges, and changes to Her Campus Headquarters for internal and external communications

• Author and Editor

  • Aug 2015 - May 2016

  Responsibilities included, but were not limited to: Creating engaging and refreshing content that would interest our readers. Mostly worked alone and self-published but at times worked amongst a team and helped team members produce new content. Edited my own and all incoming articles and provided constructive feedback. Made sure there was content for each of our site's sections. Scheduled when our team members would promote our articles on all forms of social media, both Her Campus's and their own personal accounts. Held weekly meetings to gauge how we could better our work and make things run more cohesively. Conducted interviews and appointed new members into our various positions: Publicity Chair, Social Media Manager, and so on. Recruited new members through tabling events, publicizing on social media, and working with SUNY New Paltz's Journalism and English department. Met daily, weekly, monthly, and annual goals established by our Campus Coordinators and Her Campus Headquarters. Remained current on campus, local and broad topics, focusing on trends and events across different multimedia platforms. Show less



AWARENESS Substance Education Inc

• Public Relations Manager

  • Sep 2015 - May 2016

  -Updated social media and brochures -Publicized events being held by the organization -Doubled the amount of volunteers by creating more of an on campus presence -Wrote Constitution for the organization to be recognized on SUNY New Paltz's Campus -Pitched to local news outlet to raise awareness about our organization -Secured donations and sponsorship from 10 local businesses -Updated social media and brochures -Publicized events being held by the organization -Doubled the amount of volunteers by creating more of an on campus presence -Wrote Constitution for the organization to be recognized on SUNY New Paltz's Campus -Pitched to local news outlet to raise awareness about our organization -Secured donations and sponsorship from 10 local businesses



National Organization for Women - NYC

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Intern

  • May 2015 - Aug 2015

  -Assisted with donor database upgrade and cleanup -Maintained and updated donor records in Gift Works and ran reports -Managed event records -Researched and evaluated possible honorees for annual benefit dinner -Wrote letters to prospect honorees to enhance their knowledge of NOW-NYC and make them want to participate -Assisted in gathering items for auction held at the annual benefit dinner -Maintained good relations with companies who donated that would lead to future networking -Managed auction at benefit dinner that raised $10,000 -Enhanced fundraising efforts and membership loyalty Show less



CollegeFashionista

• United States
• Internet Publishing
• 1 - 100 Employee

• Street Fashion Intern

  • May 2015 - Aug 2015

  Responsibilities included, but were not limited to: Composing weekly fashion articles about everyday street fashion. Took photographs of each model and positioned them properly. Detailed each fashion item they possessed and linked it to the clothing brand. Kept up to date on current fashion trends and sought after models that embodied those trends. Linked street styles to purchasable items online. Engaged in monthly fashion talks with different designers and people within the fashion industry. Edited and promoted my own, as well as my team's articles on all forms of social media. Show less



Fire Violations Service, Inc.

• Administrative Assistant

  • May 2013 - Aug 2015

  -Updated website through Word Press -Conducted outreach to possible clients in the same field of work -Managed daily meetings and calendars, and also conducted trainings for new employees -Oversaw paper files being digitized and reorganized them on all of our computers -Updated website through Word Press -Conducted outreach to possible clients in the same field of work -Managed daily meetings and calendars, and also conducted trainings for new employees -Oversaw paper files being digitized and reorganized them on all of our computers