Louise Ollive

Support Agent at NSL Telecoms
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Location
Aldbury, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Telecommunications
    • Support Agent
      • Aug 2017 - Present

      supporting and supplying customers with a product that works well for them. providing broadband, telephone numbers, hardware, sip trunks, Saas solutions, analytic data and much more.we find the solutions and manage the faults that come through but provide 100% customer service

    • Customer Support Agent
      • Aug 2017 - Present

    • Administrator
      • Sep 2013 - Jun 2014

      I am in charge of all confidential records and minute CAF meetings as well as large management meetings within the company. I arrange venue bookings as well as advertisements for any courses and sessions run by the centre or external companies that we may use. My daily duties include liaising with families, sending out invoices, dealing with I house budgets and banking to keep track of expenditure as well as keep our website up to date with correct information and advice I am in charge of all confidential records and minute CAF meetings as well as large management meetings within the company. I arrange venue bookings as well as advertisements for any courses and sessions run by the centre or external companies that we may use. My daily duties include liaising with families, sending out invoices, dealing with I house budgets and banking to keep track of expenditure as well as keep our website up to date with correct information and advice

    • United Kingdom
    • Business Supplies & Equipment
    • Employment coach
      • Mar 2010 - Sep 2013

      Working on the work choice programme for shaw trust helping to train individuals who have a disability to get back into work and support those in work by cv writing, interview technique support, motivation and confidence building exercises, support managing or gaining advice on disability, help with application forms as well as manage own diary, administration duties and self motivation. Working on the work choice programme for shaw trust helping to train individuals who have a disability to get back into work and support those in work by cv writing, interview technique support, motivation and confidence building exercises, support managing or gaining advice on disability, help with application forms as well as manage own diary, administration duties and self motivation.

    • Portugal
    • Real Estate
    • Recruitment consultant
      • Aug 2007 - Dec 2009

      Here I was a consultant for temporary and permanent staff in the catering and industrial sectors. Built relationships from start to finish to help provide high quality staffing solutions where needed. Here I managed NEXT warehouse supplying a maximum or 200 staff members during there sale period Here I was a consultant for temporary and permanent staff in the catering and industrial sectors. Built relationships from start to finish to help provide high quality staffing solutions where needed. Here I managed NEXT warehouse supplying a maximum or 200 staff members during there sale period

    • Banking
    • 300 - 400 Employee
    • Personal banking advisor
      • May 2004 - Aug 2007

Education

  • Home learning college
    Diploma, Psychology
    2009 - 2010
  • Longdean secondary school
    GCSE's
    2000 - 2005
  • Cassio college
    OCR business admin
    -

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