Chief Human Resources Officer

• Jun 2021 - Present

Following our reinvestment by Marlin Equity Partners I've assumed the role of CHRO at Learning Pool focusing on building our team in the UK and the US while developing our company culture. My main priority is to continue to make Learning Pool an employer of choice in our market and help our team realise their full potential. I'm tremendously proud to have helped achieve Investors In People Platinum status in 2022.

Director of people and performance

• Aug 2016 - Jun 2021

As Director of People and Performance I had overall responsibility for managing the finance, HR and admins teams across the business and reported directly to the board of directors as company secretary. Our core focus through this phase of growth was to build out the team while completing 4 successful acquisitions in the UK and the US. The team grew from 80 to 270 people through this period and was recognised as an Investors in People (Gold) company as well as making the best 100… Show more As Director of People and Performance I had overall responsibility for managing the finance, HR and admins teams across the business and reported directly to the board of directors as company secretary. Our core focus through this phase of growth was to build out the team while completing 4 successful acquisitions in the UK and the US. The team grew from 80 to 270 people through this period and was recognised as an Investors in People (Gold) company as well as making the best 100 companies to work for list in the UK.

Head of Business Improvement

• Nov 2013 - Aug 2016

My role as head of business improvement focused on making iterative enhancements to how Learning Pool does business so that we continue to deliver excellent customer service as the company and product set grows. During this time I managed the implementation of Salesforce across all parts of our sales and operations teams, moved our telephony provision into the cloud and helped continually restructure our delivery teams to delver optimum value. My role also involved HR management… Show more My role as head of business improvement focused on making iterative enhancements to how Learning Pool does business so that we continue to deliver excellent customer service as the company and product set grows. During this time I managed the implementation of Salesforce across all parts of our sales and operations teams, moved our telephony provision into the cloud and helped continually restructure our delivery teams to delver optimum value. My role also involved HR management which focused on making the Learning Pool team the highest performing in our industry as well as ensuring that we offer a great working environment for our people.

Head of finance and administration

• Nov 2012 - Nov 2013

As head of finance and administration I was responsible for introducing reliable processes to make Learning Pool’s finance and legal functions work more effectively. I also recruited a highly focused administration team and built processes to support the wider team, customers and partners.

HML

• Jul 2004 - Oct 2012

Client Services and Funds release manager for

• Jul 1999 - Jul 2004