Experience

Totaljobs Group

• United Kingdom
• Online Audio and Video Media
• 300 - 400 Employee

• Customer Service Consultant

  • Jan 2023 - Present



Boomin

• Customer Support Executive

  • Sep 2019 - Oct 2022

  Started working as a Data Collector for the business in its start-up phase and secured the role of Customer Support Executive which involved onboarding new agents to the platform and training them on the features and settings; investigating and resolving any queries or issues users raised to support over the phone and by email and escalating as necessary, owning the issue to resolution; continually reviewing and testing the products and offering suggestions/solutions for efficiency to product team; keeping up to date on all products and updates within the organisation; supporting CS team and the business continually and providing excellent customer services across all levels. Show less



Burchell Edwards

• Clerical Assistant - WFH

  • Feb 2008 - Dec 2021



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• PA to Audit and Compliance Director

  • Apr 1990 - Nov 2003



Various Solicitors to include Churchers, Coffin Mew, Bolitho Way

• Hampshire, England, United Kingdom

• Legal Secretary/Assistant

  • Sep 1983 - May 1990

  l l